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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • seaturtle22
  • Newbie
  • 16732 Views
  • 104 replies
  • 11 likes
  • Other
  • 16732 Views
  • 104 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21211 Views
  • 9 replies
  • 2 likes
  • Other
  • 21211 Views
  • 9 replies
  • 2 likes

PS4 Connect

Hello When I want to start my Spotify App on my PS4 there is a connection error. I'm logged in and I also tried some solutions like restart, download the app again or log off and on again. I can hear music when I connect via iPhone but the error mess...

  • Casual Listener
  • Hello 🙂 When I want to start my Spotify App on my PS4 there is a connection error. I'm logged in and I also tried some solutions like restart, download the app again or log off and on again. I can ...
  • foxflash
  • Casual Listener
  • 894 Views
  • 2 replies
  • 0 likes
  • Connect
  • 894 Views
  • 2 replies
  • 0 likes

Inbox disappeared on Web player

First noticed this week, I can't find my inbox anymore. 

Screen Shot 2016-09-01 at 10.30.26 AM.png
  • Newbie
  • First noticed this week, I can't find my inbox anymore.  
  • juliannelindner
  • Newbie
  • 1020 Views
  • 4 replies
  • 5 likes
  • Web Player
  • 1020 Views
  • 4 replies
  • 5 likes

Solved!! PS4 Shuffle not working

First off, I just started using Spotify with my PS4 and I LOVE it. One problem, a big one at that, is the shuffle feature. It only mixes maybe 20 out of the 2k songs I have in my playlist. Is this a 'free' restritction? Anyway to fix this? Not having...

  • Newbie
  • First off, I just started using Spotify with my PS4 and I LOVE it.   One problem, a big one at that, is the shuffle feature. It only mixes maybe 20 out of the 2k songs I have in my playlist. I...
  • Dragoon790
  • Casual Listener
  • 24000 Views
  • 39 replies
  • 14 likes
  • Other
  • 24000 Views
  • 39 replies
  • 14 likes

Web player not working

Hi there. The web player is not working at all for me today. (Yesterday it was fine. **bleep**.) At first it said I didn't have flash (which of course I do, built into Chrome), then it just couldn't connect. Tried on Chrome, tried on incognito mode, ...

  • Casual Listener
  • Hi there. The web player is not working at all for me today. (Yesterday it was fine. **bleep**.) At first it said I didn't have flash (which of course I do, built into Chrome), then it just couldn't ...
  • 472 Views
  • 0 replies
  • 3 likes
  • Web Player
    Windows
  • 472 Views
  • 0 replies
  • 3 likes

[Other] Will the new Daily Mixes ever change?

I like all kinds of music and have 6 Daily Mixes. About 4 of them are not really mixes I will listen to very often if at all. Will the types change based on how often they are played? Or is the idea to eventually have one mix of everything?

  • Roadie
  • I like all kinds of music and have 6 Daily Mixes. About 4 of them are not really mixes I will listen to very often if at all. Will the types change based on how often they are played? Or is the ...
  • samuhry
  • Newbie
  • 538 Views
  • 1 replies
  • 0 likes
  • Other
  • 538 Views
  • 1 replies
  • 0 likes

Missing Music?

"Behind Enemy Lines" by Demi Lovato from her first album "Don't Forget" is missing. Any reason why?

  • Newbie
  • "Behind Enemy Lines" by Demi Lovato from her first album "Don't Forget" is missing. Any reason why?
  • adriank1410
  • Roadie
  • 507 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 507 Views
  • 1 replies
  • 0 likes

Wrong Information track

Recently it came out my track on spotify.The problem is that there isn't written my artist name, but that of another, similar to my name. How can I fix?

  • Newbie
  • Recently it came out my track on spotify. The problem is that there isn't written my artist name, but that of another, similar to my name.   How can I fix?
  • adriank1410
  • Roadie
  • 256 Views
  • 1 replies
  • 0 likes
  • Other
  • 256 Views
  • 1 replies
  • 0 likes

Spotify is constantly skipping to the point where it is physically not usable

Hi, I have had spotify since its inception under various accounts and user names. I have never had an issue with the service and i love the GUI until recently. Over the past 3 months i have had significant issues with Spotify with regards to being ab...

  • Casual Listener
  • Hi,   I have had spotify since its inception under various accounts and user names. I have never had an issue with the service and i love the GUI until recently. Over the past 3 months i have ...
  • 421 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 421 Views
  • 0 replies
  • 0 likes

Windows Phone 8.1: Spotify Is Offline

Spotify will not recognise that I am, indeed, connected to reliable internet source. I am really mad because I do not know the reason why it will not take itself out of 'offline mode.' Please help me.

  • Newbie
  • Spotify will not recognise that I am, indeed, connected to reliable internet source.   I am really mad because I do not know the reason why it will not take itself out of 'offline mode.' &nbs...
  • satu1
  • Newbie
  • 328 Views
  • 1 replies
  • 0 likes
  • Other
    WP 8
  • 328 Views
  • 1 replies
  • 0 likes

Descargar playlist

HolaQuiero descargar mis listas y cuando presionó el botón de descarga no me lo permite, que puedo hacer? Tengo una cuenta premiunPor otro lado, en que parte puedo leer si me responden este Post?Gracias

  • Casual Listener
  • Hola Quiero descargar mis listas y cuando presionó el botón de descarga no me lo permite, que puedo hacer? Tengo una cuenta premiun Por otro lado, en que parte puedo leer si me responden este Post?...
  • OviiiOne
  • Community Legend
  • 927 Views
  • 1 replies
  • 0 likes
  • Sony
  • 927 Views
  • 1 replies
  • 0 likes

Starred playlist won't update

Hey there; I'm using Spotify now since a while and have starred a couple of hundreds of tracks at that time. I've discovered that at some point Spotify automatically generated a playlist called "Starred" containing all these tracks I've starred. Awes...

  • Casual Listener
  • Hey there; I'm using Spotify now since a while and have starred a couple of hundreds of tracks at that time. I've discovered that at some point Spotify automatically generated a playlist called "Star...
  • usdy
  • Casual Listener
  • 490 Views
  • 2 replies
  • 0 likes
  • music
    Other
  • 490 Views
  • 2 replies
  • 0 likes

Song Suddenly Won't Play After Previous Plays

I am having a strange problem where a song that I was listening to a few times this afternoon suddenly won't play. I can't play it on the desktop app, the mobile app, or the web app. However, I shared a link to my friend with the song earlier today a...

  • Regular
  • I am having a strange problem where a song that I was listening to a few times this afternoon suddenly won't play. I can't play it on the desktop app, the mobile app, or the web app. However, I share...
  • 336 Views
  • 0 replies
  • 1 likes
  • Web Player
    Windows
  • 336 Views
  • 0 replies
  • 1 likes

[PS4] Playlist Problems

I use Spotify on my PS4 while playing games and to just mellow out. Recently I've noticed that's it skips certain songs in my "Recently Saved" playlist for no apparent reason at all. Sometimes it skips a single song and other times it skips upwards o...

  • Casual Listener
  • I use Spotify on my PS4 while playing games and to just mellow out. Recently I've noticed that's it skips certain songs in my "Recently Saved" playlist for no apparent reason at all. Sometimes it ski...
  • Resurrected01
  • Casual Listener
  • 513 Views
  • 1 replies
  • 0 likes
  • PlayStation
  • 513 Views
  • 1 replies
  • 0 likes

about music quality and windows mobile

I did not notice that by default the quality of them music is normal, even as a premium user. So I downloaded many music as normal and now I changed the quality to extreme but seems that anything changed.I switched the button of some playlist to "no ...

  • Newbie
  • I did not notice that by default the quality of them music is normal, even as a premium user. So I downloaded many music as normal and now I changed the quality to extreme but seems that anything cha...
  • 259 Views
  • 0 replies
  • 0 likes
  • Other
  • 259 Views
  • 0 replies
  • 0 likes

error/failed to load

Hi all, please advise on the issue.Can't access my discover tab this week, see the message "Error. Failed to load"Tried to log out and in again, cleaned cookies, restarted browser - nothing helps.The "Discover" doesn't load nor from web neither from ...

  • Newbie
  • Hi all, please advise on the issue. Can't access my discover tab this week, see the message "Error. Failed to load" Tried to log out and in again, cleaned cookies, restarted browser - nothing helps...
  • user-removed
  • Not applicable
  • 2052 Views
  • 11 replies
  • 2 likes
  • Connect
    music
  • 2052 Views
  • 11 replies
  • 2 likes

Superuser Contribution Windows Phone app freezes constantly

Hello. I am using spotify on a regular basis, however the last couple of days it does not seem to work at all on my phone, which is very inconvenient as I cant run around with my tablet/laptop. So here is whats happening: Every time I click on a song...

  • Casual Listener
  • Hello.   I am using spotify on a regular basis, however the last couple of days it does not seem to work at all on my phone, which is very inconvenient as I cant run around with my tablet/lapt...
  • Anyk17
  • Spotify Star
  • 464 Views
  • 1 replies
  • 0 likes
  • Other
  • 464 Views
  • 1 replies
  • 0 likes

Superuser Contribution Dissapearing albums in offline mode on WP Spotify v5.2.4.0

Hello,since update to 5.2.4.0 which added multilanguage support, shat is cool, is there serious bug. When I play downloaded album in offline mode, everything works. But when I stop it, do something else and then I want to continue, all albums, song a...

  • Newbie
  • Hello, since update to 5.2.4.0 which added multilanguage support, shat is cool, is there serious bug. When I play downloaded album in offline mode, everything works. But when I stop it, do something...
  • Anyk17
  • Spotify Star
  • 428 Views
  • 1 replies
  • 1 likes
  • 428 Views
  • 1 replies
  • 1 likes

Andy James discography issue

I'm posting this as I noticed there are 2 "Andy James" that have their work mixedOne is a metal guitarist (his official site in case anyone is interested) and the other one is a DJ or something (I could not find much informations about him due to his...

  • Regular
  • I'm posting this as I noticed there are 2 "Andy James" that have their work mixed One is a metal guitarist (his official site in case anyone is interested) and the other one...
  • Guzzo95
  • Regular
  • 428 Views
  • 1 replies
  • 0 likes
  • music
  • 428 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows Phone 10 - free up phone storage with offline lists doesn't work

My WP10 (Lumia 950) is showing me that Spotify uses 18GB of disc space, so I unchecked some big offline lists with about 1000 songs in highest quality to free up some space. However, even after restarting the phone it still shows the 18GB. Anything e...

  • Regular
  • My WP10 (Lumia 950) is showing me that Spotify uses 18GB of disc space, so I unchecked some big offline lists with about 1000 songs in highest quality to free up some space. However, even after resta...
  • Anyk17
  • Spotify Star
  • 380 Views
  • 1 replies
  • 0 likes
  • 380 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recommending new songs

I listen to songs I've added to my lists. I frequently scroll to the bottom of the "My Songs" section to see what recommendations are made. While I'm listening, I'd like to have an audible indicator ("recommended") and then a recommended song inserte...

  • Newbie
  • I listen to songs I've added to my lists. I frequently scroll to the bottom of the "My Songs" section to see what recommendations are made. While I'm listening, I'd like to have an audible indicator ...
  • Anyk17
  • Spotify Star
  • 320 Views
  • 1 replies
  • 0 likes
  • 320 Views
  • 1 replies
  • 0 likes