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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • bluejuiceno1
  • Newbie
  • 8375 Views
  • 59 replies
  • 8 likes
  • Other
  • 8375 Views
  • 59 replies
  • 8 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19499 Views
  • 9 replies
  • 2 likes
  • Other
  • 19499 Views
  • 9 replies
  • 2 likes

Yamaha Amp no longer appears in Available Devices

Hi thereAbout a month or two ago my Amp stopped appearing in the available wifi connect devices on Spotify.I have tried this on Android, iPhone, iPad, Laptop and Surface Pro all with teh same issueThe Amp is connected to the same wifi can be seen and...

  • Newbie
  • Hi there About a month or two ago my Amp stopped appearing in the available wifi connect devices on Spotify. I have tried this on Android, iPhone, iPad, Laptop and Surface Pro all with teh same iss...
  • gnovella16
  • Roadie
  • 335 Views
  • 1 replies
  • 0 likes
  • Connect
  • 335 Views
  • 1 replies
  • 0 likes

Help with amazon echo

Linked my Spotify account with my amazon echo.For some reason my amazon echo doesn't appear under available devices. I am under the same wi-fi network. I triple checked.I am aslo using the amazon echo command: Spotify connect.

  • Newbie
  • Linked my Spotify account with my amazon echo. For some reason my amazon echo doesn't appear under available devices.   I am under the same wi-fi network. I triple checked. I am aslo using t...
  • gnovella16
  • Roadie
  • 312 Views
  • 1 replies
  • 0 likes
  • Connect
  • 312 Views
  • 1 replies
  • 0 likes

[WP 10] Bluetooth headset problem

Hi, My Windows 10 mobile app have a lots of problem when I use a bluetooh headset. Spotify seem to stop streaming the music and I have to press a few time play/pause to receive again the music in my headset. The problem was the same with the Windows ...

  • Newbie
  • Hi,   My Windows 10 mobile app have a lots of problem when I use a bluetooh headset. Spotify seem to stop streaming the music and I have to press a few time play/pause to receive again th...
  • 277 Views
  • 0 replies
  • 1 likes
  • 277 Views
  • 0 replies
  • 1 likes

Recently added track not showing up in search

Good day, I hope my question is relevant on this help desk. I recently uploaded a song to Spotify that has at the moment around 100 listens in total. Whenever I search for the title of the track it does however not show up in the search results. If I...

  • Newbie
  • Good day,   I hope my question is relevant on this help desk. I recently uploaded a song to Spotify that has at the moment around 100 listens in total. Whenever I search for the title of the t...
  • gnovella16
  • Roadie
  • 321 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 321 Views
  • 1 replies
  • 0 likes

WIFI Problems with Spotify saying I'm offline

When I connect to the WIFI in my gym my Spotify won't play because it says I'm offline, if I turn the WIFI off and use my 4g it then goes online, it is fine on my home WIFI, any ideas?

  • Visitor
  • When I connect to the WIFI in my gym my Spotify won't play because it says I'm offline, if I turn the WIFI off and use my 4g it then goes online, it is fine on my home WIFI, any ideas?
  • gnovella16
  • Roadie
  • 298 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 298 Views
  • 1 replies
  • 0 likes

Solved!! Can't log in to app

I've been using spotify on my ps4 for a while now and thought I'd also add it to my PC, So logged in to the website and downloaded the player But I can't log in to it. It keeps giving me the "the username or password is incorrect (error code 3)" mess...

  • Casual Listener
  • I've been using spotify on my ps4 for a while now and thought I'd also add it to my PC, So logged in to the website and downloaded the player But I can't log in to it. It keeps giving me the "the use...
  • EvilP
  • Casual Listener
  • 444 Views
  • 2 replies
  • 0 likes
  • Web Player
    Windows
  • 444 Views
  • 2 replies
  • 0 likes

Premium Version Fido

I got a premium version through Fido but I'm not sure what the user name was when I activated for the premium? How can I find this out?

  • Newbie
  • I got a premium version through Fido but I'm not sure what the user name was when I activated for the premium? How can I find this out?
  • jean3601
  • Community Legend
  • 294 Views
  • 1 replies
  • 0 likes
  • Connect
  • 294 Views
  • 1 replies
  • 0 likes

Webplayer: Pausing When second Network Interface Connected

I am in a unique situation. For my job I work on network devices that conect to the internet. My PC has 4 Network Interface Cards( 3 LAN, 1 WAN). At any given time I could be using 3 of them with 2 connected to the internet. Other pages are fine thro...

  • Regular
  • I am in a unique situation. For my job I work on network devices that conect to the internet. My PC has 4 Network Interface Cards( 3 LAN, 1 WAN). At any given time I could be using 3 of them with 2 c...
  • gmogoody
  • Regular
  • 815 Views
  • 4 replies
  • 0 likes
  • Web Player
    Windows
  • 815 Views
  • 4 replies
  • 0 likes

HELP: sharing songs with friends doesn't work properly..

I use Spotify Premium (verified account) and have the app and a browser version installed.When trying to share music with friends in the app only a handful of the +/- 400 people I follow are available to be picked from this contact-list.Using the bro...

  • Regular
  • I use Spotify Premium (verified account) and have the app and a browser version installed. When trying to share music with friends in the app only a handful of the +/- 400 people...
  • hyphenator
  • Newbie
  • 408 Views
  • 1 replies
  • 2 likes
  • Web Player
    Windows
  • 408 Views
  • 1 replies
  • 2 likes

cobro de spotify sin autorizacion

Hola ojala alguien me ayude en Español, me llego un cobro de 6usd sin tener servicio premium. Alguien me ayuda!

  • Newbie
  • Hola ojala alguien me ayude en Español, me llego un cobro de 6usd sin tener servicio premium. Alguien me ayuda!
  • 322 Views
  • 0 replies
  • 1 likes
  • Samsung
  • 322 Views
  • 0 replies
  • 1 likes

spotify connect button does not work

hi i am a spotify premium account member i use a windows 10 pc to send spotify to my yamaha spotify enabled amp been doing this for a few years with no problem. now when i click on the spotify connect speaker icon it does nothing does not high light ...

  • Casual Listener
  • hi   i am a spotify premium account member i use a windows 10 pc to send spotify to my yamaha spotify enabled amp been doing this for a few years with no problem.   now when i click on ...
  • 547 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 547 Views
  • 0 replies
  • 0 likes

Solved!! Unable to play certain songs / find certain Albums

Hey, Im having trouble finding/playing certain songs on spotify (web, program and app). For example Birdy - Wings ( Nu:logic Remix). I cant find the song or the album using any of spotify's search engines. The only way for me to get to this song/albu...

  • Casual Listener
  • Hey,   Im having trouble finding/playing certain songs on spotify (web, program and app). For example Birdy - Wings ( Nu:logic Remix). I cant find the song or the album using any of spotify's ...
  • narv1k
  • Casual Listener
  • 3028 Views
  • 2 replies
  • 0 likes
  • Web Player
    Windows
  • 3028 Views
  • 2 replies
  • 0 likes

Download songs

I have a problem when i save a song on my downloader, the downloader CAN'T download the song only uf i put on a playlist ¿how i can solve the problem?

  • Newbie
  • I have a problem when i save a song on my downloader, the downloader CAN'T download the song only uf i put on a playlist ¿how i can solve the problem?
  • Jordi
  • Community Legend
  • 289 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 289 Views
  • 1 replies
  • 0 likes

Password

I can't seem to get the email to reset my password since my phone was re booted so unable to log in to my account I already have.

  • Newbie
  • I can't seem to get the email to reset my password since my phone was re booted so unable to log in to my account I already have.
  • Dreadlord
  • Community Legend
  • 274 Views
  • 1 replies
  • 0 likes
  • Other
  • 274 Views
  • 1 replies
  • 0 likes

Tracks missing in Desktop and Web player, but not Mobile

In this week's mix prepared for me by Spotify's algorithm, I noticed that there is one track that is not showing up in my Desktop (Windows) player, nor in the Web player, but that shows up and plays fine in the Mobile app (Android). I have enabled "s...

  • Roadie
  • In this week's mix prepared for me by Spotify's algorithm, I noticed that there is one track that is not showing up in my Desktop (Windows) player, nor in the Web player, but that shows up and plays ...
  • 358 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 358 Views
  • 0 replies
  • 0 likes

Solved!! Windows Phone 8.1/10: cannot install, Error 0x8103010B

Hello, We have two Lumia 735 at home using the Spotify app. Premium Account. Both Windows Phone 8.1 Denim One of the Lumias started to have problems with Spotify app, when started to play a song it close suddenly no matter what song. Trying to fix th...

  • Casual Listener
  • Hello,   We have two Lumia 735 at home using the Spotify app. Premium Account. Both Windows Phone 8.1 Denim   One of the Lumias started to have problems with Spotify app, when started t...
  • Ulrab
  • Casual Listener
  • 1219 Views
  • 2 replies
  • 0 likes
  • WP 8
  • 1219 Views
  • 2 replies
  • 0 likes

Messages not loading

Hello. I'm having problems with the messages system. On my Windows 7 player, they do not load. On the web, they load.I already unistalled and reinstalled the Spotify client, and the problem remains...

  • Newbie
  • Hello. I'm having problems with the messages system. On my Windows 7 player, they do not load. On the web, they load. I already unistalled and reinstalled the Spotify client, and the problem remains...
  • Nico
  • Community Legend
  • 665 Views
  • 1 replies
  • 1 likes
  • Web Player
    Windows
  • 665 Views
  • 1 replies
  • 1 likes

Deleting Account

I did the contact form, but no one hasn't gave me a reply yet. It's been like 4 or 5 hours I am impatient because the reason why I want to delete my account on Spotify is because I am gonna delete the e-mail account that is on that account soon.

  • Newbie
  • I did the contact form, but no one hasn't gave me a reply yet. It's been like 4 or 5 hours I am impatient because the reason why I want to delete my account on Spotify is because I am gonna delete th...
  • SuperWisdom
  • Community Legend
  • 682 Views
  • 2 replies
  • 0 likes
  • Other
  • 682 Views
  • 2 replies
  • 0 likes

Can't connect to my spotify on PS4 with my phone

My Galaxy s5 cannot connect to my ps4 spotify, it only seems to be able to find it when I'm on the wifi, which it never used to do that, and when I try to connect my music on my ps4 stops flashes the login screen and then just sits there on the main ...

  • Newbie
  • My Galaxy s5 cannot connect to my ps4 spotify, it only seems to be able to find it when I'm on the wifi, which it never used to do that, and when I try to connect my music on my ps4 stops flashes the...
  • 721 Views
  • 0 replies
  • 0 likes
  • Connect
    PlayStation
    Samsung
  • 721 Views
  • 0 replies
  • 0 likes