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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • jrstout82
  • Regular
  • 8958 Views
  • 65 replies
  • 8 likes
  • Other
  • 8958 Views
  • 65 replies
  • 8 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19679 Views
  • 9 replies
  • 2 likes
  • Other
  • 19679 Views
  • 9 replies
  • 2 likes

Same Windows Phone (10), two accounts, two different behaviours.

My wife and I both have Windows Phones, and both share a Spotify Premium family account. We have tried this in FOUR different handsets (HTC Arrive, two Lumias 925, Lumia 650), and we get the same bizarre behaviour. When we log into Spotify with my ac...

  • Casual Listener
  • My wife and I both have Windows Phones, and both share a Spotify Premium family account. We have tried this in FOUR different handsets (HTC Arrive, two Lumias 925, Lumia 650), and we get the same biz...
  • 309 Views
  • 0 replies
  • 0 likes
  • 309 Views
  • 0 replies
  • 0 likes

Web Player: Songs on side bar are stuck on play and song time is stuck

Hello, I have been having an issue where I play a song on the Web Player and it will play normally, but the play/pause button will not work. It will appear to be stuck on either play or pause icon, but you cannot pause it once it starts. Additionally...

  • Visitor
  • Hello, I have been having an issue where I play a song on the Web Player and it will play normally, but the play/pause button will not work. It will appear to be stuck on either play or pause icon, b...
  • Nico
  • Community Legend
  • 682 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 682 Views
  • 1 replies
  • 0 likes

Can't play current song!

I have a spotify premium account, because I like to listen to music when I don't have internet access. It basically works just fine on my android device but not on my desktop machine. weather or not it is conected to the internet. I have it selected ...

  • Casual Listener
  • I have a spotify premium account, because I like to listen to music when I don't have internet access. It basically works just fine on my android device but not on my desktop machine. weather or not ...
  • spydx
  • Casual Listener
  • 2288 Views
  • 4 replies
  • 3 likes
  • BB10
    Boxee
    Connect
    Denon
    Ford SYNC
    Logitech
    Marantz
    music
    Onkyo
    Other
    Philips
    Samsung
    Symbian
    WD
    WP 8
    WRT
  • 2288 Views
  • 4 replies
  • 3 likes

Song playing error (plays another song from a certain album)

So, using web player, if I play any song, after that song ends it will play a song from the new The 1975 album, this doesn't happen using desktop app tho.Eg: I go to The Neighbourhood and select a song. After that song ends, the web player will play ...

  • Casual Listener
  • So, using web player, if I play any song, after that song ends it will play a song from the new The 1975 album, this doesn't happen using desktop app tho. Eg: I go to The Neighbourhood and sele...
  • 887 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 887 Views
  • 0 replies
  • 0 likes

Starred playlist only in web player

Hello, my starred music is my main playlist and I can see this one only in my web player:http://i.imgur.com/zPlsMOF.png I can't see starred in desktop app:http://i.imgur.com/Txri4wP.png Can I copy music from starred to another playlist?

  • Newbie
  • Hello,   my starred music is my main playlist and I can see this one only in my web player: http://i.imgur.com/zPlsMOF.png   I can't see starred in desktop app: http://i.imgur.com/Txr...
  • 722 Views
  • 0 replies
  • 1 likes
  • Web Player
    Windows
  • 722 Views
  • 0 replies
  • 1 likes

Spotify not working with unblock-us

On February 1 2016 my Spotify premium account stop working over my wifi router with unblock-us vpn dns setup. If I shut it off it works again. Other music streaming services are unaffected - they play nice. This means streaming Spotify at home via so...

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  • Casual Listener
  • On February 1 2016 my Spotify premium account stop working over my wifi router with unblock-us vpn dns setup. If I shut it off it works again. Other music streaming services are unaffected - they pla...
  • ilovejazzmusic
  • Casual Listener
  • 1657 Views
  • 2 replies
  • 0 likes
  • 1657 Views
  • 2 replies
  • 0 likes

Solved!! Discover Weekly

I've been on Spotify for about a month now (not including the time spent on my old account), and I'm having some trouble with the Discover Weekly playlist. It still hasn't shown up, and when I go to the Discover Weekly page, it says it is unable to g...

  • Regular
  • I've been on Spotify for about a month now (not including the time spent on my old account), and I'm having some trouble with the Discover Weekly playlist. It still hasn't shown up, and when I go to ...
  • _kesda_
  • Regular
  • 736 Views
  • 6 replies
  • 0 likes
  • Web Player
  • 736 Views
  • 6 replies
  • 0 likes

Solved!! Incorrect follower count after FB + Verified Artist merge

Hi, I was verified last Monday. *party.gif* Anyways, I had my person Facebook account merged with my Artist account and noticed my follower count showing only my Facebook followers after the merge. If you look in my signature, it shows the correct am...

  • Casual Listener
  • Hi,   I was verified last Monday. *party.gif* Anyways, I had my person Facebook account merged with my Artist account and noticed my follower count showing only my Facebook followers after the...
  • Xalser
  • Casual Listener
  • 1101 Views
  • 3 replies
  • 0 likes
  • Web Player
    Windows
  • 1101 Views
  • 3 replies
  • 0 likes

Spotify stops in Sonos ...

Hello SupportI have 2 Spotify accounts defined in a Sonos Controller (iOS). Now when my daughter listens to Account 2 (Family Account), she sees the correct playlist and anything goes until I hear on my account 1 (the first defined) - then Sonos stop...

  • Casual Listener
  • Hello Support I have 2 Spotify accounts defined in a Sonos Controller (iOS). Now when my daughter listens to Account 2 (Family Account), she sees the correct playlist and anything goes unt...
  • jean3601
  • Community Legend
  • 705 Views
  • 6 replies
  • 0 likes
  • 705 Views
  • 6 replies
  • 0 likes

Bug when trying to pay via credit card online

Hello, if you try to open the upgrade dialog in the webplayer, current chrome Version 49.0.2623.110 m (64-bit), on a current win7x64 its not working. keeps displaying the loading animation.See pic for console output. Seems to be an issue with the mor...

  • Newbie
  • Hello,   if you try to open the upgrade dialog in the webplayer, current chrome Version 49.0.2623.110 m (64-bit), on a current win7x64 its not working. keeps displaying the loading animat...
  • 196 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 196 Views
  • 0 replies
  • 0 likes

Songs that play fine on their own refuce to play when in a playlist

The playlist in question is here, certain songs, for example "Business Man"- by Mother Mother can be played when you search for it, but when you run it from the playlist it says the song is unavailable

  • Newbie
  • The playlist in question is here, certain songs, for example "Business Man"- by Mother Mother can be played when you search for it, but when you run it from the playlist it says the song is...
  • 206 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 206 Views
  • 0 replies
  • 0 likes

Can't connect to spotify web player

Hi here is my problem When I go on the web player everything is fine. But after few seconds a mesage appears : it says that it can't connect to spotify and is trying again.What should I do? Sorry for english, I'm french. Thank you in advance

  • Casual Listener
  • Hi here is my problem   When I go on the web player everything is fine. But after few seconds a mesage appears : it says that it can't connect to spotify and is trying again. What should I do...
  • osornios
  • Spotify Star
  • 466 Views
  • 4 replies
  • 0 likes
  • Web Player
    Windows
  • 466 Views
  • 4 replies
  • 0 likes

How can i unlink my fb?

I want to link my fb account to my new premium spotify accnt.But my fb is link to my old spotify account.How can i unlink it thanks.

  • Newbie
  • I want to link my fb account to my new premium spotify accnt. But my fb is link to my old spotify account. How can i unlink it thanks.
  • MaryS
  • Roadie
  • 275 Views
  • 1 replies
  • 0 likes
  • Other
  • 275 Views
  • 1 replies
  • 0 likes

Anthrax For all Kings album missing

Hi thereI'm a huge metal fan and also a huge fan of Anthrax but I seem to be having a problem. For all Kings was just released by Anthrax and when I search for it I can't find it on Canadian Spotify android app but when I google search it, it shows t...

  • Newbie
  • Hi there I'm a huge metal fan and also a huge fan of Anthrax but I seem to be having a problem. For all Kings was just released by Anthrax and when I search for it I can't find it on Canadian Spotif...
  • ianlib
  • Casual Listener
  • 950 Views
  • 3 replies
  • 1 likes
  • music
  • 950 Views
  • 3 replies
  • 1 likes

Can't Connect To Spotify When I Try To Listen To A Song

I am trying to listen to a Simply Red song on the Spotify Web Player, but I keep getting a cannot connect to Spotify message instead.

  • Visitor
  • I am trying to listen to a Simply Red song on the Spotify Web Player, but I keep getting a cannot connect to Spotify message instead.
  • 297 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 297 Views
  • 0 replies
  • 0 likes

Windows Mobile 10 (Windows Phone) upgrade because the Resuming / Loading issue.

Spotify on Windows mobile 10 (formely windows phone) doesn't work well. If I unlock my phone I have to close Spotify from the task manager and launch again. When I switch from Spotify to another app and then I want to go back there is also "Resuming....

  • Regular
  • Spotify on Windows mobile 10 (formely windows phone) doesn't work well. If I unlock my phone I have to close Spotify from the task manager and launch again. When I switch from Spotify to another app ...
  • ludvik_cz
  • Regular
  • 784 Views
  • 2 replies
  • 4 likes
  • Other
  • 784 Views
  • 2 replies
  • 4 likes

Playlist Favorite is gone! Please Help me!

All my songs on the playlist Favorites are gone. Do someone now how to restore it? Please help me:)

  • Casual Listener
  • All my songs on the playlist Favorites are gone. Do someone now how to restore it? Please help me:)
  • Ellinorskoog
  • Casual Listener
  • 363 Views
  • 2 replies
  • 0 likes
  • music
  • 363 Views
  • 2 replies
  • 0 likes

musixmatch

I have the new Spotify app on my lgtv Noe but no musixmatch to go with it. Who what when where and why the heck not?? They go hand in hand on every other device. How can I get it?

  • Newbie
  • I have the new Spotify app on my lgtv Noe but no musixmatch to go with it. Who what when where and why the heck not?? They go hand in hand on every other device. How can I get it?
  • osornios
  • Spotify Star
  • 338 Views
  • 1 replies
  • 0 likes
  • music
  • 338 Views
  • 1 replies
  • 0 likes