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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Niyoshi
  • Newbie
  • 12654 Views
  • 83 replies
  • 9 likes
  • Other
  • 12654 Views
  • 83 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20561 Views
  • 9 replies
  • 2 likes
  • Other
  • 20561 Views
  • 9 replies
  • 2 likes

Where can I check how much money did I have in an Spotify card?

Hi,My problem is that I receive a gift card of $300 pesos (Mexican money) and I used it with a promotion (this promotion was that you pay $9 and you receive 3 months free) so if I pay 9 pesos I'm supposed to have $291, right?

  • Newbie
  • Hi, My problem is that I receive a gift card of $300 pesos (Mexican money) and I used it with a promotion (this promotion was that you pay $9 and you receive 3 months free) so if I pay 9 pesos I'm s...
  • OviiiOne
  • Community Legend
  • 245 Views
  • 1 replies
  • 0 likes
  • Other
  • 245 Views
  • 1 replies
  • 0 likes

[Amazon Echo] Stopped working yesterday (german spotify account)

Hi there, since yesterday my Amazon Echo ain't playing any Music from Spotify. It worked perfectly fine before. Now the Echo doesn't show as connected device on my devices. Starting a Song via voice command doesnt work either. I got an german spotify...

  • Newbie
  • Hi there,   since yesterday my Amazon Echo ain't playing any Music from Spotify. It worked perfectly fine before. Now the Echo doesn't show as connected device on my devices. Starting a Song v...
  • 394 Views
  • 0 replies
  • 0 likes
  • Connect
    Other
  • 394 Views
  • 0 replies
  • 0 likes

Weekly discover playlist is not updating

Hi, Since this monday my weekly discover playlist is not updating properly. I'm having songs added 11 days ago I tryed loading it with different devices (Windows Desktop, OS,Android and Web Player) but it is the same old list.What should I do? Is it ...

  • Newbie
  • Hi, Since this monday my weekly discover playlist is not updating properly. I'm having songs added 11 days ago   I tryed loading it with different devices (Windows Desktop, OS,Android and Web ...
  • luapnodyl
  • Casual Listener
  • 335 Views
  • 1 replies
  • 0 likes
  • Mac
    Web Player
    Windows
  • 335 Views
  • 1 replies
  • 0 likes

Delete Local Files

So I have couple songs on my computer that are screwed up. They cut randomnly and are incoherent. Yes I know I should delete them, but that is besides the point. They are uploaded to spotify in my Local Files. Is there any way to delete these files s...

  • Casual Listener
  • So I have couple songs on my computer that are screwed up. They cut randomnly and are incoherent. Yes I know I should delete them, but that is besides the point. They are uploaded to spotify in my Lo...
  • user-removed
  • Not applicable
  • 387 Views
  • 3 replies
  • 0 likes
  • Other
  • 387 Views
  • 3 replies
  • 0 likes

Blackberry Passport Issue

Help - Spotify worked great on my Blackberry Passport until yesterday; when the app told me it could no longer load, and suggested I reload the app. When I tried that, it no longer loads! I've tried AppStore and Google Play. Anyone experience this is...

screen-20160307-150732.png
  • Newbie
  • Help - Spotify worked great on my Blackberry Passport until yesterday; when the app told me it could no longer load, and suggested I reload the app.  When I tried that, it no longer loads! &nbsp...
  • 778 Views
  • 0 replies
  • 0 likes
  • BB10
  • 778 Views
  • 0 replies
  • 0 likes

All my songs disappeared

All my music in the folder "songs" disappeared. I can't seem to find them on the desktop app nor on the web player, yet on my mobile device they are all there. So I somehow lost almost 2 years of music on my laptop. Help is much appreciated.

  • Newbie
  • All my music in the folder "songs" disappeared. I can't seem to find them on the desktop app nor on the web player, yet on my mobile device they are all there. So I somehow lost almost 2 years of mus...
  • bwillow
  • Newbie
  • 378 Views
  • 1 replies
  • 1 likes
  • Web Player
    Windows
  • 378 Views
  • 1 replies
  • 1 likes

Web player doesn't work

Hello. I'm trying to use the web player (play.spotify.com) but i've some problem: when i try to play some playlist or album i cannot see any song (take a look to the picture). I have looked for other topic about this bug but i haven't find the soluti...

Schermata 2016-03-07 alle 19.02.39.png
  • Newbie
  • Hello. I'm trying to use the web player (play.spotify.com) but i've some problem: when i try to play some playlist or album i cannot see any song (take a look to the picture). I have looked for other...
  • 381 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 381 Views
  • 0 replies
  • 0 likes

Solved!! "Any playlist found" error message in Soundiiz and no playlists shows up.

Hi, I have a rather large collection of playlists that I want to convert to other platforms using Soundiiz. From what I have read, Soundiiz is excellent for this purpose, but after I log in to my Spotify account here, nothing shows up, only the error...

  • Casual Listener
  • Hi,   I have a rather large collection of playlists that I want to convert to other platforms using Soundiiz.   From what I have read, Soundiiz is excellent for this purpose, but after ...
  • OlavNilsen
  • Casual Listener
  • 5020 Views
  • 7 replies
  • 1 likes
  • Other
  • 5020 Views
  • 7 replies
  • 1 likes

Marantz SR5009, connect doesn't work any more

Suddenly connect on my Marantz AVR SR5009 stop working.I am (still) able to stream by Airplay, listen to inter radio, ect..., however when switchingover from the Ipad to the AVR I have three seconds of music and then it stops. This display indicatesw...

  • Regular
  • Suddenly connect on my Marantz AVR SR5009 stop working. I am (still) able to stream by Airplay, listen to inter radio, ect..., however when switching over from the Ipad to the AVR I have three seco...
  • sovietwarbear_N
  • Casual Listener
  • 4220 Views
  • 39 replies
  • 3 likes
  • Marantz
  • 4220 Views
  • 39 replies
  • 3 likes

Vizio M-Series TV

Hi there fellow Spotify fans. I wanted to see if anyone knows if the Spotify music app on the Vizio M-Series TV's will recieve an update anytime soon. The app works okay, but doesn't have crossfade or other popular features. I just thought I'd ask th...

  • Music Fan
  • Hi there fellow Spotify fans. I wanted to see if anyone knows if the Spotify music app on the Vizio M-Series TV's will recieve an update anytime soon. The app works okay, but doesn't have crossfade o...
  • emveepee
  • Casual Listener
  • 468 Views
  • 1 replies
  • 1 likes
  • Other
  • 468 Views
  • 1 replies
  • 1 likes

Playlist not appearing in the "add to" menu

I have currently have 9 playlists. When I'm listening to a song from someone else's playlist and want to add it to one of mine, I click on the "..." and then "add to". The "add to" menu only has 4 of my playlists listed and a few other options such a...

  • Casual Listener
  • I have currently have 9 playlists.  When I'm listening to a song from someone else's playlist and want to add it to one of mine, I click on the "..." and then "add to".  The "add to" menu o...
  • ZKONE
  • Casual Listener
  • 259 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 259 Views
  • 1 replies
  • 0 likes

Web Player - Arranging Songs in Playlist

When I create a playlist; the spotify web player wont let me click & drag tracks to a different order then how they were originally added. I've triedmultiple computer running Windows 7 as well as using Chrome &Internet Explorer & my Android using the...

  • Newbie
  • When I create a playlist; the spotify web player wont let me click & drag tracks to a different order then how they were originally added. I've triedmultiple computer running Windows 7 ...
  • astraelis
  • Newbie
  • 459 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 459 Views
  • 1 replies
  • 0 likes

Philips Spotify speakers not working

Spotify recognises the speaker is available to link to through 'available device's' but will not connect, using premium on a Sony z3 compact. Any ideas?

  • Newbie
  • Spotify recognises the speaker is available to link to through 'available device's' but will not connect, using premium on a Sony z3 compact. Any ideas?
  • 437 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 437 Views
  • 0 replies
  • 0 likes

Web Player in Chrome Pausing Intermittently (as if buffering)

Operating System: ChromeOS (v49)Browser: Chrome 49Flash: 21.0.0JS enabled: YesLine speed: 5.7 Mbps (am able to steam youtube and vimeo in 720+ seamlessly) I have noticed an issue that happens anywhere from 2 times a song to every 3rd song and am unab...

  • Visitor
  • Operating System: ChromeOS (v49) Browser: Chrome 49 Flash: 21.0.0 JS enabled: Yes Line speed: 5.7 Mbps (am able to steam youtube and vimeo in 720+ seamlessly)   I have noticed an issue tha...
  • user-removed
  • Not applicable
  • 2054 Views
  • 1 replies
  • 1 likes
  • Web Player
  • 2054 Views
  • 1 replies
  • 1 likes

Issues with playback on latest version of Windows 10 Mobile

Hi Spotify I'm having major issues with playback stuttering on bluetooth, difficutlies with playing songs and performance issues (not responding to user input) on Spotify and the latest version of Windows 10 Mobile. Thought you might want to know thi...

  • Gig Goer
  • Hi Spotify   I'm having major issues with playback stuttering on bluetooth, difficutlies with playing songs and performance issues (not responding to user input) on Spotify and the latest vers...
  • zapach_starca
  • Regular
  • 447 Views
  • 3 replies
  • 1 likes
  • Other
  • 447 Views
  • 3 replies
  • 1 likes

The audio is not working on the web player !

I've tried to start a song but i hear nothing !I thought that the problem is from my computer so i restarted it but still same problem !Facebook audio is working but not spotify .Browser console errors are mentioned below : https://jkqsrbnhpn.spotilo...

  • Newbie
  • I've tried to start a song but i hear nothing ! I thought that the problem is from my computer so i restarted it but still same problem ! Facebook audio is working but not spotify . Browser consol...
  • 833 Views
  • 0 replies
  • 1 likes
  • Web Player
  • 833 Views
  • 0 replies
  • 1 likes

Can't play album

Has anyone come across an album that will not play? Album is Air Farina by Mark Farina. Everytime I click to play entire album or a selected song, it defaults to the next album's first song and bypasses Air Farina. This is on the Spotify Web Player i...

  • Newbie
  • Has anyone come across an album that will not play?  Album is Air Farina by Mark Farina.  Everytime I click to play entire album or a selected song, it defaults to the next album's first so...
  • 220 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 220 Views
  • 0 replies
  • 0 likes

Solved!! blackberry

Why isn't there support for BlackBerry 10

  • Newbie
  • Why isn't there support for BlackBerry 10
  • OviiiOne
  • Community Legend
  • 957 Views
  • 1 replies
  • 1 likes
  • BB10
    Logitech
  • 957 Views
  • 1 replies
  • 1 likes

[ONKYO TX-NR515] Unavailability of playlist

Hello members of this board I've been searching the web for hours but I was unable to find a complete answer so therefor my question to the board. Let me start of with my givens : A premium spotify account, an Onkyo TX-NR515 with latest firmware, an ...

  • Casual Listener
  • Hello members of this board   I've been searching the web for hours but I was unable to find a complete answer so therefor my question to the board.   Let me start of with my givens : A...
  • erikhuysmans
  • Casual Listener
  • 353 Views
  • 1 replies
  • 0 likes
  • Onkyo
  • 353 Views
  • 1 replies
  • 0 likes

[WP8] Wifi not used by app leading to high data usage on 4g

Hi all, I was listening to spotify on Extreme quality and thinking it was connected via Wifi. At least the phone was connecteed all the time (very stable connection) and the icon for wifi was shown. However, i used up 800 mb (all my data for this mon...

  • Casual Listener
  • Hi all,   I was listening to spotify on Extreme quality and thinking it was connected via Wifi. At least the phone was connecteed all the time (very stable connection) and the icon for wifi wa...
  • llammers
  • Casual Listener
  • 241 Views
  • 1 replies
  • 0 likes
  • WP 8
  • 241 Views
  • 1 replies
  • 0 likes