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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • jkrebaum
  • Newbie
  • 13647 Views
  • 87 replies
  • 10 likes
  • Other
  • 13647 Views
  • 87 replies
  • 10 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20741 Views
  • 9 replies
  • 2 likes
  • Other
  • 20741 Views
  • 9 replies
  • 2 likes

Update the Roku (and TiVo) App!

Hello, Spotify.I'm a faithful user of your service and love the consistent updates to your Apps - EXCEPT for Roku and TiVo! The Roku app is so out of date that it tries to play songs that are no longer on playlists!There is a serious need for an upda...

  • Casual Listener
  • Hello, Spotify. I'm a faithful user of your service and love the consistent updates to your Apps - EXCEPT for Roku and TiVo! The Roku app is so out of date that it tries to play songs that are no ...
  • brianwcallaghan
  • Casual Listener
  • 590 Views
  • 2 replies
  • 1 likes
  • 590 Views
  • 2 replies
  • 1 likes

receiving code to redeem Spotify premium account through spark plan

I have been using Spotify Premium through a Spark (telecom) plan and recently topped up my phone after about a week. my Spotify account is no longer premium anymore and I need a passcode to redeem my Spotify premium account. hope this makes sense

  • Casual Listener
  • I have been using Spotify Premium through a Spark (telecom) plan and recently topped up my phone after about a week. my Spotify account is no longer premium anymore and I need a passcode to redeem my...
  • Callum221
  • Music Fan
  • 1171 Views
  • 1 replies
  • 2 likes
  • Logitech
  • 1171 Views
  • 1 replies
  • 2 likes

1 Day a song is available the next it isn't.....

VERY disapointed, I had a song added to my playlist and the next day i try to play it and i get a message saying it's no longer available in my country (Canada). Is this going to be a constant thing? Are other songs going to start coming down for Can...

  • Newbie
  • VERY disapointed, I had a song added to my playlist and the next day i try to play it and i get a message saying it's no longer available in my country (Canada). Is this going to be a constant thing?...
  • kbrooksc
  • Community Legend
  • 306 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 306 Views
  • 1 replies
  • 0 likes

Issue ps4 (playstation)

Hello,I have a problem with my ps4 spotify.I cant play any song, if i press play, the song doesnt start or load and it looks like i have no tinternet, it goes instant "PAUSE"(press play,pause,press play,pause). If i press many time "play" AFTER I TRY...

  • Newbie
  • Hello, I have a problem with my ps4 spotify. I cant play any song, if i press play, the song doesnt start or load and it looks like i have no tinternet, it goes instant "PAUSE"(press play,pause,p...
  • 372 Views
  • 0 replies
  • 0 likes
  • music
  • 372 Views
  • 0 replies
  • 0 likes

Album was there now its not

Haystak the artist released a album on February 2 I looked it up on spotify and found it and listened to three songs then it stopped playing and the album can't be found through search but it's on my recent playlist but when you click on it it opens ...

  • Newbie
  • Haystak the artist released a album on February 2 I looked it up on spotify and found it and listened to three songs then it stopped playing and the album can't be found through search but it's on my...
  • user-removed
  • Not applicable
  • 273 Views
  • 1 replies
  • 0 likes
  • music
  • 273 Views
  • 1 replies
  • 0 likes

Solved!! How to delete offline songs

Hi, I recently noticed that after toggling an offline play list to not be available offline the storage used by the Windows Phone 8 application hasn't changed at all. It says in the settings that it uses the same storage as it was when the play list ...

  • Roadie
  • Hi,   I recently noticed that after toggling an offline play list to not be available offline the storage used by the Windows Phone 8 application hasn't changed at all. It says in ...
  • kidcruz97
  • Newbie
  • 9964 Views
  • 5 replies
  • 1 likes
  • WP 8
  • 9964 Views
  • 5 replies
  • 1 likes

PLEASE update the Windows phone 8 app.

Serously when was your app last updated for windows phone, i know WP8 doesnt have the largest market share but there is still a significant number of us out there, can you really afford driving away users, especialy with apple music coming out? im no...

  • Casual Listener
  • Serously when was your app last updated for windows phone, i know WP8 doesnt have the largest market share but there is still a significant number of us out there, can you really afford driving away ...
  • hmilad
  • Casual Listener
  • 1094 Views
  • 4 replies
  • 4 likes
  • WP 8
  • 1094 Views
  • 4 replies
  • 4 likes

Solved!! Facebook embedded player?

I do social media for my college's radio station. We want to share embedded playlists to our page, but they never work and turn out like the post in the 'loud/obnoxious' post. Is this any insight as to why this happens? Thank you in advance.

  • Casual Listener
  •   I do social media for my college's radio station. We want to share embedded playlists to our page, but they never work and turn out like the post in the 'loud/obnoxious' post. Is this any ins...
  • 123514794
  • Casual Listener
  • 17012 Views
  • 4 replies
  • 0 likes
  • Web Player
    Windows
  • 17012 Views
  • 4 replies
  • 0 likes

"CANNOT PLAY CURRENT TRACK" ON MY PLAYLISTS

[WP7] Having playlist issues [BB] Song not playing I have had to delete the song that wont play, find the song, and then add it back to the playlist 15 times today, just on my "my parent's fave music" playlist! what is going on? i am playing spotify ...

  • Casual Listener
  • [WP7] Having playlist issues [BB] Song not playing I have had to delete the song that wont play, find the song, and then add it back to the playlist 15 times today, just on my "my parent's fave m...
  • Nelags
  • Newbie
  • 1848 Views
  • 4 replies
  • 1 likes
  • BB10
  • 1848 Views
  • 4 replies
  • 1 likes

Using spotify in ps4

Hello,I am portuguese and my account in SEN and spotify was created in portugal.Since it was available, i always had the spotify in my ps4 to hear music.In january, i move to live in switzerland, brought my ps4 and continue using the same accounts.Ha...

  • Newbie
  • Hello, I am portuguese and my account in SEN and spotify was created in portugal. Since it was available, i always had the spotify in my ps4 to hear music. In january, i move to live in switzerlan...
  • 415 Views
  • 0 replies
  • 0 likes
  • Connect
  • 415 Views
  • 0 replies
  • 0 likes

Spotify Web Player, connecting with Spotify Connect

Since today I am using Spotify Web Player, easier and less space lost than the application. But one small 'feature' not in the Web Player is to connect with all Spotify Connect devices. Or I couldn;t find it at least :0.. How can I connect them with ...

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  • Newbie
  • Since today I am using Spotify Web Player, easier and less space lost than the application. But one small 'feature' not in the Web Player is to connect with all Spotify Connect devices. Or I couldn;t...
  • 800 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 800 Views
  • 0 replies
  • 0 likes

Another title as clicked gets played (web player)

Hey there, I have the following issue when using Spotify web player: When I want to listen to some tracks in my "starred" playlist, another title than I was clicking on, gets played. The first dozen or two seem to be correctly assigned but when it ge...

  • Visitor
  • Hey there,   I have the following issue when using Spotify web player: When I want to listen to some tracks in my "starred" playlist, another title than I was clicking on, gets played. The fir...
  • user-removed
  • Not applicable
  • 284 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 284 Views
  • 1 replies
  • 0 likes

Solved!! i can only play my playlist

When i play an other playlist then my playlist, spotify starts to play my playlist after 1 song, and i can't choose if it's on shuffle or not because it is always on shuffle

  • Casual Listener
  • When i play an other playlist then my playlist, spotify starts to play my playlist after 1 song, and i can't choose if it's on shuffle or not because it is always on shuffle
  • Marthe1
  • Casual Listener
  • 357 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 357 Views
  • 2 replies
  • 0 likes

Albums not showing option to save offline

I'm on Windows phone, and most albums don't give an option to save the music for offline use. Some of my albums are saved for offline, but I forget how to I was able to do that. Does anyone know the way to get around that?

  • Newbie
  • I'm on Windows phone, and most albums don't give an option to save the music for offline use. Some of my albums are saved for offline, but I forget how to I was able to do that. Does anyone know the ...
  • user-removed
  • Not applicable
  • 287 Views
  • 1 replies
  • 0 likes
  • Other
  • 287 Views
  • 1 replies
  • 0 likes

Solved!! ERROR: songs not reproduced in the computer

Hi everybody! I have a problem with Spotify in my computer (Windows 10). The problem is the next one: I have some songs by Arctic Monkeys and The Kooks in my playlists, but I can listen to them. The problem happens only with these two artists. The ma...

  • Casual Listener
  • Hi everybody! I have a problem with Spotify in my computer (Windows 10). The problem is the next one: I have some songs by Arctic Monkeys and The Kooks in my playlists, but I can listen to them. The ...
  • eva_cash
  • Music Fan
  • 1037 Views
  • 6 replies
  • 0 likes
  • music
  • 1037 Views
  • 6 replies
  • 0 likes

What's the current version of the web player?

What's the current version of the web player?The source code says 6.x something, but it's been saying so for a looong time.

  • Roadie
  • What's the current version of the web player? The source code says 6.x something, but it's been saying so for a looong time.
  • 274 Views
  • 0 replies
  • 0 likes
  • Other
  • 274 Views
  • 0 replies
  • 0 likes

Ps4

Help I can't connect to my ps4. When I connect, it keeps playing on my iPhone

  • Newbie
  • Help I can't connect to my ps4. When I connect, it keeps playing on my iPhone
  • kbrooksc
  • Community Legend
  • 294 Views
  • 1 replies
  • 0 likes
  • Other
  • 294 Views
  • 1 replies
  • 0 likes