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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • 7sd-_491obm6p
  • Newbie
  • 10391 Views
  • 72 replies
  • 9 likes
  • Other
  • 10391 Views
  • 72 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20126 Views
  • 9 replies
  • 2 likes
  • Other
  • 20126 Views
  • 9 replies
  • 2 likes

[PS4] Can't play songs

Hey, First, sorry for my bad english, I'm German. I've got the problem, that I can't play any songs on my PS4.. I use this app since a couple of weeks or months and never had problems with it. But yesterday I bought Premium and now it doesn't work an...

  • Newbie
  • Hey,   First, sorry for my bad english, I'm German.   I've got the problem, that I can't play any songs on my PS4.. I use this app since a couple of weeks or months and never had proble...
  • jerola
  • Regular
  • 1156 Views
  • 2 replies
  • 1 likes
  • Other
  • 1156 Views
  • 2 replies
  • 1 likes

Ayudaaa

Necesito saber si puedo cambiar correo y mantener mi cuenta. Pago un plan familiar pero el correo que tenía ya no lo uso ni nada, quisiera saber si puedo cambiar el correo y seguir con mi cuenta normal.

  • Newbie
  • Necesito saber si puedo cambiar correo y mantener mi cuenta. Pago un plan familiar pero el correo que tenía ya no lo uso ni nada, quisiera saber si puedo cambiar el correo y seguir con mi cuenta norm...
  • 369 Views
  • 0 replies
  • 0 likes
  • Other
  • 369 Views
  • 0 replies
  • 0 likes

Top Tracks In Your Netrowk does not update

Hi, I have noticed that for quite a long time the playlist in my Top Tracks in Your Network does not change even though the last update is supposed to be today. I asked my friends and they have experienced the same problem. Is there a solution to tha...

  • Newbie
  • Hi,   I have noticed that for quite a long time the playlist in my Top Tracks in Your Network does not change even though the last update is supposed to be today. I asked my friends and they h...
  • jacobhampton
  • Regular
  • 560 Views
  • 2 replies
  • 1 likes
  • Other
  • 560 Views
  • 2 replies
  • 1 likes

[PS3] Glitch when scrolling through songs

I notice when I am scrolling through my music on my PS3 that I see duplicates of my music for everything. The duplicates are covering my other songs and the album art it not what the songs are. I don't know if this is because this is a more recent Sp...

  • Community Legend
  • I notice when I am scrolling through my music on my PS3 that I see duplicates of my music for everything. The duplicates are covering my other songs and the album art it not what the songs are. I don...
  • 329 Views
  • 0 replies
  • 0 likes
  • Other
  • 329 Views
  • 0 replies
  • 0 likes

Spotify stops playing after an 1hr by itself

I listen to spotidy while going to bed. Everything starts fine and about an hour into playing it just stops. I am using an Lg g4. This just started after an update about a month ago. Any suggestions?

  • Newbie
  • I listen to spotidy while going to bed. Everything starts fine and about an hour into playing it just stops. I am using an Lg g4. This just started after an update about a month ago. Any suggestions?
  • MauriceMV
  • Spotify Star
  • 256 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 256 Views
  • 1 replies
  • 0 likes

Spotify stops playing

Yeah guys that's my problem for like 2 weeks ago started to do this I'm not even touching my phone and it stops playing what's the problem? (samsung e5)edit : when i open spotify after this problem application says im offline for like 2-3 second.

  • Newbie
  • Yeah guys that's my problem for like 2 weeks ago started to do this I'm not even touching my phone and it stops playing what's the problem? (samsung e5) edit :  when i open spotify after this...
  • 248 Views
  • 0 replies
  • 1 likes
  • music
    Other
    Samsung
  • 248 Views
  • 0 replies
  • 1 likes

Why was the Holiday Theme Category removed from the selection of Playlists under "Browse"?

Mid-Year (around July) there was a Spotify Category/Playlist under "Browse" titled Holiday. I LOVED it, especially when I hosted parties or just wanted to listen to playlists that focused on a particular holiday. Ever since about September, the categ...

  • Newbie
  • Mid-Year (around July) there was a Spotify Category/Playlist under "Browse" titled Holiday. I LOVED it, especially when I hosted parties or just wanted to listen to playlists that focused on a partic...
  • annie_duncan
  • Newbie
  • 802 Views
  • 2 replies
  • 5 likes
  • music
    Samsung
  • 802 Views
  • 2 replies
  • 5 likes

False track: Alphabeat - Go Go

Device: Laptop Operating System Version: Windows 7 SP1 Spotify Version: 1.0.18.60.g5fe0413d Description:The song labelled "Go Go" by "Alphabeat" from the album "This Is Alphabeat" is erroneous. It is a completely different song. Please see https://ww...

  • Newbie
  • Device: Laptop   Operating System Version: Windows 7 SP1   Spotify Version: 1.0.18.60.g5fe0413d   Description: The song labelled "Go Go" by "Alphabeat" from the album "This...
  • jean3601
  • Community Legend
  • 572 Views
  • 1 replies
  • 1 likes
  • Android Song
    Desktop
  • 572 Views
  • 1 replies
  • 1 likes

İ need help

For 3 months agoİ paid 12.99 tl (means 4$) the normal price for turkeyFor the spotify premiumBut for 3months i started to pay 56.99 tl (means18$)So i open the spotify receipt and click to the pricesAnd when i click the prices which is 56.99tl it turn...

  • Newbie
  • For 3 months ago İ paid 12.99 tl (means 4$) the normal price for turkey For the spotify premium But for 3months i started to pay 56.99 tl (means18$) So i open the spotify receipt and click to the...
  • jean3601
  • Community Legend
  • 325 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 325 Views
  • 1 replies
  • 0 likes

Account Hacked

I think I have tweeted and emailed a million times about my account being hacked and I am not getting any help. Emailing doesn't do any good since it goes to the hacker's email. My account has been hacked. The person has changed the email address and...

  • Regular
  • I think I have tweeted and emailed a million times about my account being hacked and I am not getting any help. Emailing doesn't do any good since it goes to the hacker's email. My account has been h...
  • jean3601
  • Community Legend
  • 878 Views
  • 10 replies
  • 0 likes
  • music
  • 878 Views
  • 10 replies
  • 0 likes

premium is not working

i upgraded to premium but the charges in my bank account said pending and now i checked today and its no longer there but i was still charged twice of 5.34 which is the student discount what do i do

  • Newbie
  • i upgraded to premium but the charges in my bank account said pending and now i checked today and its no longer there but i was still charged twice of 5.34 which is the student discount what do i do
  • jean3601
  • Community Legend
  • 295 Views
  • 1 replies
  • 0 likes
  • Connect
    Logitech
    music
    Other
  • 295 Views
  • 1 replies
  • 0 likes

Re: How can I submit error correction to spotify?

@marianoc84 I see, well you can report this error by contacting support and they'll fix it for you You can contact support on twitter @SpotifyCares Or you can email Support here. If you receive a No-Reply email that says to check out the FAQ or Commu...

  • Community Legend
  • @marianoc84   I see, well you can report this error by contacting support and they'll fix it for you 🙂   You can contact support on twitter @SpotifyCares Or you can ...
  • 333 Views
  • 0 replies
  • 1 likes
  • 333 Views
  • 0 replies
  • 1 likes

PS4 App Playback not working

Hello, on my Play Station 4 the App won't play any music. I'm logged in with my premium account and the app does neither play songs directly through the App nor through Spotify Connect with the Play Station 4 App. I can press play on a song or playli...

  • Newbie
  • Hello,   on my Play Station 4 the App won't play any music. I'm logged in with my premium account and the app does neither play songs directly through the App nor through Spotify Connect with ...
  • jerola
  • Regular
  • 986 Views
  • 1 replies
  • 2 likes
  • Other
  • 986 Views
  • 1 replies
  • 2 likes

Account Issues

I can't log into my Spotify account I have an account attached to my email so I can't create a new account and I can't reset my password help please

  • Casual Listener
  • I can't log into my Spotify account I have an account attached to my email so I can't create a new account and I can't reset my password help please
  • aznfoo
  • Community Legend
  • 303 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 303 Views
  • 2 replies
  • 0 likes

Starred playlist disappeared in Desktop but playlist still available on my Windows Phone App

Hi, As an old Spotify user I used to "star" the song I loved. I still use the playlist (Starred) to put all new song in it when I am on my phone, and its the playlist that is available offline on my phone. Though, I don't see it anymore in my Desktop...

  • Newbie
  • Hi,    As an old Spotify user I used to "star" the song I loved.  I still use the playlist (Starred) to put all new song in it when I am on my phone, and its the playlist that ...
  • aznfoo
  • Community Legend
  • 228 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 228 Views
  • 1 replies
  • 0 likes

[All Platforms][Other] «Playlist» is «lista de reproducción» in spanish

I saw the text: "Esta playlist está actualmente vacía" which means "This playlist is at the moment empty".The word playlist it looks weird in spanish. We have an equivalent expresion in spanish: lista de reproducción.So the previous text would beEsta...

  • Regular
  • I saw the text: "Esta playlist está actualmente vacía" which means "This playlist is at the moment empty". The word playlist it looks weird in spanish. We have an equivalent expresion in spanish: ...
  • Grace
  • Spotify
  • 586 Views
  • 4 replies
  • 0 likes
  • All Platforms
    Other
  • 586 Views
  • 4 replies
  • 0 likes

Spotify connect doesnt work with Gramofon

Hi, since a few days, i cant connect the Spotify app with my Gramofon receiver.All other applications (like AllPlay Jukebox and AllPlay Radio) works perfectly.I can't connect in any of my devices (MacBook Pro, Ipad and Iphone). It tries to connect bu...

  • Roadie
  • Hi, since a few days, i cant connect the Spotify app with my Gramofon receiver. All other applications (like AllPlay Jukebox and AllPlay Radio) works perfectly. I can't connect in any of my devices...
  • 672 Views
  • 0 replies
  • 1 likes
  • Connect
  • 672 Views
  • 0 replies
  • 1 likes

spotify connect not working with uploaded mp3s

Dear Spotify and its users On my laptop i have some old mp3's i uploaded to spotify. Now i can play them on my laptop but i can not get them to play over my yamaha reciever and speakers with spotify connect. Does anybody know how to do this or why it...

  • Newbie
  • Dear Spotify and its users   On my laptop i have some old mp3's i uploaded to spotify. Now i can play them on my laptop but i can not get them to play over my yamaha reciever and speakers with...
  • goojoob
  • Roadie
  • 369 Views
  • 1 replies
  • 0 likes
  • Other
  • 369 Views
  • 1 replies
  • 0 likes

Can't link my Spotify with my Ps4

Everyone I try to link my accounts it says I have to unlink from a different ps4 account. I have only used one Ps4 in my life and I haven't ever given my Spotify info away. The button that logs me out of every device doesn't unlink the accounts. How ...

  • Newbie
  • Everyone I try to link my accounts it says I have to unlink from a different ps4 account. I have only used one Ps4 in my life and I haven't ever given my Spotify info away. The button that logs me ou...
  • 1233427951
  • Casual Listener
  • 4140 Views
  • 2 replies
  • 1 likes
  • Connect
  • 4140 Views
  • 2 replies
  • 1 likes

Spotify stopped playing on AV Reveiver Marantz SR 7009

I had this problem 1 or 2 weeks ago and today again: Spotify suddenly stops playing music via the AV receiver and don't let me reconnect to it,the mobile device tries to connect for est. 10 seconds, but nothing happens. I tried: 1.) Switch the receiv...

  • Casual Listener
  • I had this problem 1 or 2 weeks ago and today again: Spotify suddenly stops playing music via the AV receiver and don't let me reconnect to it, the mobile device tries to connect for est. 10 seconds...
  • japnl
  • Regular
  • 992 Views
  • 1 replies
  • 2 likes
  • Marantz
  • 992 Views
  • 1 replies
  • 2 likes