Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

blank dark page

blank dark page

Plan

Free

Country

 RO

Device

PC

Operating System

Windows 10

 

My Question or Issue

Hello there! Since last week I can't connect to the webplayer because of the error "Sorry, couldn't find that." when i press the button "Log in with Spotify", or when i try the acces the open.spotify.com its a blank dark page

I've tried another browser, another PC and PS4 and pointless.

Can you help me guys?

Reply
1 Reply

Hey @Just4Joker, help's here. 

 

We first suggest that you check out this help article to make sure you're logging in correctly. 

 

If that doesn't work, can you log in on the Spotify app on your desktop? How does that work?

 

Regarding the Web player, we suggest that you try opening it in an incognito window or another browser. Also make sure that your browser is up-to-date.

 

Let us know how it goes, and get back with a screenshot, and we'll help you out.

 

All the best 🙂

Suggested posts