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cambie modelo celular y no puedo recuperar cuenta premium

cambie modelo celular y no puedo recuperar cuenta premium

aparece una cuenta gratis cuando tengo contrato premium No P2******** y no logro reinstalarlo

 

<moderator edit - removed sensitive data>

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Hey there,

 

Thanks for posting in the Community. We hope you don't mind us replying in English.

 

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Let us know how that went.

 

Cheers!

DianModerator
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