Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

[iOS] Outrageous Data Consumption

Solved!

[iOS] Outrageous Data Consumption

Good morning. After updating the app and also sending out the Spotify Wrapped and lyrics too, I realised it is consuming much of my mobile data and this is crazy. I can’t imagine been in the app without playing any music yet it takes more than 100mb already. For an hour I lost about 2gigs of mobile data, something which has never happened before.  So in conclusion, The Spotify Wrapped and maybe Lyrics are causing much data usage, that’s the complaint. This is incorrect. Please report the issues to the devs

Reply

Accepted Solutions
Marked as solution

Hey there!

We rolled out a fix and you should be seeing improvements already.

Let us know if you need help with anything else.

Take care!

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

View solution in original post

3 Replies

I have the same problem and I was using Spotify on my laptop (on WiFi) and without me knowing it was using 8gb of my cellular data. Thanks for this new amazing feature!🙃

Please like the post and share so that they solve the issue real quick

Marked as solution

Hey there!

We rolled out a fix and you should be seeing improvements already.

Let us know if you need help with anything else.

Take care!

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts