listening activity on spotify

[roadmanjiji]

i cannot see my friends listening activity. i have restarted the app and my device, i have delted and re installed, i have also logged in and out, i have also cleared cashe. nothing works. how to fix this problem?

[OscarDC]

Hey @roadmanjiji,

Thank you for reaching out to the Community and welcome. We moved your post from the Chats section to one of our Help boards as its content fits better here. Hope you don't mind.

We understand you’ve already tried some troubleshooting steps including reinstalling, but to be sure that we're on the same page - did you use the steps for a clean reinstall mentioned in this article?

If so and the issue persists, would you mind trying with a different Wi-Fi network to see if it makes any difference? If you don't have another one available, you can use a mobile data hotspot to test it. In case you're using any VPN connection, we'd recommend turning it off to see if the issue persists.

Lastly, include in your next response the make, model, and OS version of your device, along with the Spotify version you're currently running to continue investigating the case.

We'll be on the lookout.