my search page has disappeared

[godfreyallen]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[OscarDC]

Hey @godfreyallen,

Thank you for reaching out to the Community and welcome.

If the app is not showing you the search bar when hitting the search button, it could be related to a network restriction. We'd first recommend checking with a different Wi-Fi connection to see if it makes any difference. If you don't have another network available, you can use a mobile data hotspot to test it.

In case the issue persists, it's possible that some damaged cache stored on your device is affecting the proper behavior of the app. In this case, we'd recommend performing a clean reinstall of the app by following the steps in this article. This is often an overlooked step, but it's more thorough than a quick one and can be helpful in getting rid of any cache that might be causing trouble.

If you still have the issue, include in your next response more details about the issue you're having with a screenshot where we can see it (if possible), along with the make, model, OS version and Spotify version you're currently running.

We'll be on the lookout.