Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

password

password

I received a password reset request to my email without my knowledge, what should I do? Is it from Spotify or was it sent by someone else?
Reply
1 Reply

Hey there,

 

Thanks for posting in the Community.

 

Receiving a password reset link in your email inbox is nothing to be worried about, because this only means that someone put your email address in the password reset form, probably by mistake.

 

On the other hand though it'd be best to not open any links from emails you're suspicious about. If you relay the email you've received to spoof@spotify.com, our team can investigate it.

 

Hope this helps,

 

Cheers!

DianModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

Suggested posts