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philips 5700 series bug

philips 5700 series bug

Hello,

 

I have a Philips 5700 series smart TV

 

The button to play a whole list or to play shuffle doesn't work.

 

It only play one song or max 2 songs.

 

How can I resolve this?

 

Many thanks

 

Etienne

 

note: it is not possible to contact Spotify directly. I pay each month 10 EUR but communication is not possibe. Verry strange

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