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porque cuando quiero ver las letras de mi cancion me salen con fondo oscuro

porque cuando quiero ver las letras de mi cancion me salen con fondo oscuro

cuando selecciono las letras de mi cancion me salen con fondo oscuro mas de lo normal antes salian con su color normal de la cancion ahoras las letras ya no salen blancos si no mas oscuros y su fondo mas todavia
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4 Replies

Hey there,

 

Thank you for reaching out to the Community and welcome. Hope you don't mind me replying in English, as that's the official language of the Community!

 

Keeping in mind that the lyrics background usually matches with the colors of the album cover, to start investigating this, would you mind checking if this happens with other tracks from different albums? 

 

Also, could you check on a different device (using your own account) to see if it makes any difference? If you don't have another one available, you can borrow one from a friend or family member to test it out. 

 

Lastly, it would be great if you could attach a screenshot to your next response to take a better look at the behavior you're reporting.

 

We'll be waiting for your next response.

OscarDCModerator
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si eso sucede con otros álbumes.

si cuando lo uso en mi celular esta normal 

 

hay puse una captura de como sale

Captura.PNG

Thanks for the response and screenshot @ioto30.

 

From what I understand, this seems to only happen on desktop. Have you performed any troubleshooting steps so far such as a clean reinstall of the Spotify app for example? Does the same thing happen in the Web Player on desktop?

 

Could you share links to some of the albums that this happens with so we can also take a look from our end?

 

Hope to hear from you soon.

IvelinaModerator
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ya probé la  reinstalación limpia y nada

 

tambien probe en el reproductor web y sigue con las mismas letras

 

en los albunes UN VERANO SIN TI ,COSA NUESTRA Y EN OTROS

 

 

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