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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • belilley
  • Newbie
  • 18831 Views
  • 119 replies
  • 11 likes
  • Other
  • 18831 Views
  • 119 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21686 Views
  • 9 replies
  • 2 likes
  • Other
  • 21686 Views
  • 9 replies
  • 2 likes

Superuser Contribution Spotify no longer connects to Sonos speakers

About two days ago (Aug 8th 2019), Spotify no longer connects to my Sonos speakers. This has been working up until then.Logged in to Spotify, I see my Sonos speakers, try to connect and nothing happens. Using Apple phone, Windows 10 Surface. Neither ...

  • Casual Listener
  • About two days ago (Aug 8th 2019), Spotify no longer connects to my Sonos speakers.  This has been working up until then. Logged in to Spotify, I see my Sonos speakers, try to connect and nothi...
  • Benjamin7785
  • Newbie
  • 156681 Views
  • 57 replies
  • 7 likes
  • music
  • 156681 Views
  • 57 replies
  • 7 likes

Superuser Contribution Issues with video podcast

PlanPremium IndividualCountryIrelandDeviceSamsungS21 and hp laptop Operating SystemMy Question or IssueI am trying to watch the 'We're All Insane' podcasts by Devorah Roloff. The videos were working on

  • Visitor
  • Plan Premium Individual Country Ireland Device SamsungS21 and hp laptop  Operating System My Question or Issue I am trying to watch the 'We're All Insane' podcasts by Devorah Roloff. The...
  • Vasil
  • Moderator
  • 198 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 198 Views
  • 1 replies
  • 0 likes

Superuser Contribution Entire Spotify App Randomly Graying Out

PlanFreeCountryUnited States of AmericaDeviceiPhone XS My Question or IssueI've been noticing lately the screen on Spotify app sometimes grays out and freezes. Exiting the app and entering it again helps, and so does swiping the screen up, though I s...

  • Roadie
  • Plan Free Country United States of America Device iPhone XS   My Question or Issue I've been noticing lately the screen on Spotify app sometimes grays out and freezes. Exiting the app an...
  • Joan
  • Moderator
  • 198 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 198 Views
  • 1 replies
  • 0 likes

I have a keyboard with media keys and it doesn't work.?

I have a steelseries apex 100 keyboard and the media keys don't work . Am i missing a setting or is it in my computers settings? i looked but i couldn't find anything for it.

  • Casual Listener
  • I have a steelseries apex 100 keyboard and the media keys don't work . Am i missing a setting or is it in my computers settings? i looked but i couldn't find anything for it.
  • LilCeaser666
  • Casual Listener
  • 309 Views
  • 3 replies
  • 0 likes
  • 309 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution [Connect + Heos Denon/ Marantz amp] End of songs randomly getting cut off

It doesn't happen on every song and it's seemingly random. It happens on my Android mobile app. I happens on my laptop desktop app. My playback settings on the mobile app are greyed out and I can't change them but gapless playback, crossfade and auto...

  • Music Fan
  • It doesn't happen on every song and it's seemingly random. It happens on my Android mobile app. I happens on my laptop desktop app. My playback settings on the mobile app are greyed out and I can't c...
  • Not applicable
  • 4579 Views
  • 45 replies
  • 0 likes
  • Denon
    Marantz
  • 4579 Views
  • 45 replies
  • 0 likes

Solved!!Superuser Contribution Sharing Collaborative Playlist to FB shows "page not found'

Plan Free Country USA Device (iPhone 14, IBM Laptop) Operating System (iOS 18.2, Windows 10.) My Question or Issue When I share a collaborative playlist link to my Facebook group, the link preview shows as "page not found". The link appears to work, ...

  • Casual Listener
  • Plan Free Country USA Device (iPhone 14, IBM Laptop) Operating System (iOS 18.2, Windows 10.)   My Question or Issue When I share a collaborative playlist link to my Facebook...
  • LPERLSTE
  • Casual Listener
  • 530 Views
  • 6 replies
  • 0 likes
  • Other
  • 530 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify for artists not updating

Sporify for artists show streams and stats from only the 6. December, today is the 8. And it has not been updated since the 6. Dec.

  • Newbie
  • Sporify for artists show streams and stats from only the 6. December, today is the 8. And it has not been updated since the 6. Dec.
  • AEJleeUrk
  • Visitor
  • 13919 Views
  • 4 replies
  • 1 likes
  • 13919 Views
  • 4 replies
  • 1 likes

fraud account got my credit card, chat response inadequate

I noticed double charges for Spotify on my credit card over the past year. After speaking with a chat rep, I learned a fraudulent account had been linked to my card. According to the rep "the account was closed and a refund is being issued", but I wa...

  • Visitor
  • I noticed double charges for Spotify on my credit card over the past year. After speaking with a chat rep, I learned a fraudulent account had been linked to my card. According to the rep "the account...
  • Maxim
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops overnight

Regarding my Windows 10/64 laptop. I like to let my playlist play all night (17 hours of music on this list). Lately, I wake to find the music has stopped, almost as though I had sropped it. What I mean by that, is the playlist is sitting there ready...

  • Casual Listener
  • Regarding my Windows 10/64 laptop.   I like to let my playlist play all night (17 hours of music on this list). Lately, I wake to find the music has stopped, almost as though I had sropped it....
  • Billy55555
  • Casual Listener
  • 331 Views
  • 3 replies
  • 1 likes
  • 331 Views
  • 3 replies
  • 1 likes

Superuser Contribution ödememi yapan kartın sahibini öğrenmek istiyorum.

17.12.2024'e kadar olan ödemelerimi benim yerime başka biri yapmış ve kartın sahibinin adını öğrenmek istiyorum. kartın sonu ile bitiyor. öğrenmem mümkün mü?

  • Visitor
  • 17.12.2024'e kadar olan ödemelerimi benim yerime başka biri yapmış ve kartın sahibinin adını öğrenmek istiyorum. kartın sonu <Moderator edit> ile bitiyor. öğrenmem mümkün mü?
  • Novy
  • Moderator
  • 177 Views
  • 1 replies
  • 0 likes
  • Other
  • 177 Views
  • 1 replies
  • 0 likes

Superuser Contribution Even after I signed out of everywhere there’s still someone in my account

Last night I noticed some random songs were listed in my continue listening to area, I immediately changed my password & logged into the website to sign out everywhere. Even after doing that there is still someone on my account listening to music I d...

  • Visitor
  • Last night I noticed some random songs were listed in my continue listening to area, I immediately changed my password & logged into the website to sign out everywhere. Even after doing that ther...
  • OscarDC
  • Moderator
  • 328 Views
  • 3 replies
  • 0 likes
  • 328 Views
  • 3 replies
  • 0 likes

Superuser Contribution Is there a way to see top artist merch we unlocked?

I saw pop-ups for green day and sabrina carpenter merch I unlocked for being among their top listeners this year but I can't find a way to see it again. I want to go back and look bc I lost the pages in my browser.

  • Casual Listener
  • I saw pop-ups for green day and sabrina carpenter merch I unlocked for being among their top listeners this year but I can't find a way to see it again. I want to go back and look bc I lost the pages...
  • yozeph137
  • Casual Listener
  • 705 Views
  • 4 replies
  • 0 likes
  • 705 Views
  • 4 replies
  • 0 likes

Superuser Contribution I want to play all songs on searched playlist

Previously when you searched for a song the playlist just played al the searched songs, now it goes to random song, I want it back how it was

  • Visitor
  • Previously when you searched for a song the playlist just played al the searched songs, now it goes to random song, I want it back how it was 
  • catapum
  • Newbie
  • 1189 Views
  • 3 replies
  • 1 likes
  • 1189 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution No sound using spotify connect

PlanPremiumCountrynetherlands DeviceiPhone 12, Yamaha rxv685 My Question or IssueSince a couple of days, connect seems to have stopped working on my yamaha receiver. All worked fine before, but now I do not get any sound from the receiver. My phone c...

  • Casual Listener
  •   Plan Premium Country netherlands   Device iPhone 12, Yamaha rxv685     My Question or Issue Since a couple of days, connect seems to have stopped working on my yamaha...
  • niakoue
  • Visitor
  • 17151 Views
  • 28 replies
  • 2 likes
  • Connect
    Other
  • 17151 Views
  • 28 replies
  • 2 likes

Solved!!Superuser Contribution Why does it keep saying"couldn't find playlist search for something else?"

Hi every time I get onto Spotify and try clicking any playlist or my liked songs it says "Couldn't find playlist search for something else?" I don't know what to do I logged out of my account several times , wifi's good, and I restarted my computer. ...

  • Regular
  • Hi every time I get onto Spotify and try clicking any playlist or my liked songs it says "Couldn't find playlist search for something else?" I don't know what to do I logged out of my account sever...
  • ChrysGeorge
  • Newbie
  • 1815 Views
  • 17 replies
  • 0 likes
  • 1815 Views
  • 17 replies
  • 0 likes

Superuser Contribution Şişede saklı listem, zaman kapsülümden kendime bıraktığım not çıkmadı

Geçen sene doldurmuş olduğum zaman kapsülümden kendime bırakmış olduğum not, sonuna kadar beklememe rağmen çıkmadı. Belki tekrar oynatırsam çıkar diye bakmak istiyordum ama zaman kapsülünü tekrar açamıyormuşuz sanırım. Kendime bıraktığım notu görmeni...

  • Visitor
  • Geçen sene doldurmuş olduğum zaman kapsülümden kendime bırakmış olduğum not, sonuna kadar beklememe rağmen çıkmadı. Belki tekrar oynatırsam çıkar diye bakmak istiyordum ama zaman kapsülünü tekrar aça...
  • Yordan
  • Moderator
  • 5670 Views
  • 3 replies
  • 1 likes
  • 5670 Views
  • 3 replies
  • 1 likes