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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • DropDaBeet
  • Newbie
  • 11733 Views
  • 78 replies
  • 9 likes
  • Other
  • 11733 Views
  • 78 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20416 Views
  • 9 replies
  • 2 likes
  • Other
  • 20416 Views
  • 9 replies
  • 2 likes

Superuser Contribution Unable to play the BBC world service podcast

I have listened to the podcast before. Today the most recent two episodes of the BBC world service unable to play. Every time I click play it stays up for like 2 seconds and then goes away. I have cleared cache, done a clear uninstall, logged out and...

  • Newbie
  • I have listened to the podcast before. Today the most recent two episodes of the BBC world service unable to play. Every time I click play it stays up for like 2 seconds and then goes away.  &n...
  • CR38
  • Visitor
  • 11294 Views
  • 48 replies
  • 26 likes
  • Podcast Discussion
  • 11294 Views
  • 48 replies
  • 26 likes

Superuser Contribution Sleep timer! Bring it back

You use to have a timer that would stop the music after a certain amount of time. This was great for people who don't want to have music on all night, but still want to listen to something as they fall asleep. Please bring it back. It was so lovely t...

  • Visitor
  • You use to have a timer that would stop the music after a certain amount of time. This was great for people who don't want to have music on all night, but still want to listen to something as they fa...
  • titomontes
  • Visitor
  • 39471 Views
  • 20 replies
  • 15 likes
  • 39471 Views
  • 20 replies
  • 15 likes

Superuser Contribution Playing a song from "search in playlist" only plays songs that show up on the search

Long title, I know, but this issue Is quite annoying. When using "search in playlist" or "filter" to look for a specific song, lets say a song that has the word "hey" in it, you get a reduced list of only the songs that have "hey" in them, lets say t...

  • Casual Listener
  • Long title, I know, but this issue Is quite annoying.    When using "search in playlist" or "filter" to look for a specific song, lets say a song that has the word "hey" in it, you get a ...
  • PandaMane
  • Casual Listener
  • 7055 Views
  • 18 replies
  • 12 likes
  • 7055 Views
  • 18 replies
  • 12 likes

Superuser Contribution Shuffle in Spotify for Tesla is producing the same “random” order every day

This bug report has nothing to do with playing repeated songs in a Radio. This issue is specific to Tesla cars, and Tesla cars only. Every day, Spotify for Tesla starts playing the same shuffled sequence of songs in a large playlist. Basically, I’m l...

  • Roadie
  • This bug report has nothing to do with playing repeated songs in a Radio. This issue is specific to Tesla cars, and Tesla cars only.   Every day, Spotify for Tesla starts playing the same shuf...
  • Not applicable
  • 15215 Views
  • 70 replies
  • 11 likes
  • 15215 Views
  • 70 replies
  • 11 likes

Superuser Contribution I can't find the button to download songs and I have premium individual.

I can't find the button to download songs and I also cannot find the playlist for downloaded songs. I have Premium Individual.

  • Regular
  • I can't find the button to download songs and I also cannot find the playlist for downloaded songs. I have Premium Individual.    
  • Joan
  • Moderator
  • 87 Views
  • 1 replies
  • 0 likes
  • Other
    Samsung
  • 87 Views
  • 1 replies
  • 0 likes

How do I cancel subscription after free trial

I'm not even certain of the actual date of when my free trial is up but I know that it must be soon. I thought Spotify would inform me automatically and give me the option of cancelling or continuing but have been told that this is not the case. I ne...

  • Visitor
  • I'm not even certain of the actual date of when my free trial is up but I know that it must be soon. I thought Spotify would inform me automatically and give me the option of cancelling or continuing...
  • AdamDamon
  • Spotify Star
  • 2573 Views
  • 3 replies
  • 0 likes
  • 2573 Views
  • 3 replies
  • 0 likes

Superuser Contribution TV SAMSUNG La música se detiene

Hola! Llevo un par de días utilizando la aplicación desde mi televisor Samsung y estaba funcionando muy bien hasta hoy porque pongo cualquier canción y se detiene cada 2-5 segundos, lo conecte a mi celular, lo apague y desconecte un par de minutos y ...

  • Newbie
  • Hola! Llevo un par de días utilizando la aplicación desde mi televisor Samsung y estaba funcionando muy bien hasta hoy porque pongo cualquier canción y se detiene cada 2-5 segundos, lo conecte a...
  • 22cie5kaiq2dalzacms6
  • Visitor
  • 3786 Views
  • 10 replies
  • 0 likes
  • Samsung
  • 3786 Views
  • 10 replies
  • 0 likes

Superuser Contribution VPN Support

Hey! I am getting my password reset since I've started using a VPN - NordVPN in particular. It is becoming extremely annoying. I know that the official position is no VPN support, but a "disable this layer" of security (aka annoying no-requested pass...

  • Casual Listener
  • Hey! I am getting my password reset since I've started using a VPN - NordVPN in particular. It is becoming extremely annoying. I know that the official position is no VPN support, but a "disable this...
  • matz1
  • Newbie
  • 3980 Views
  • 13 replies
  • 1 likes
  • 3980 Views
  • 13 replies
  • 1 likes

Superuser Contribution Removing song from third party playlist

Plan: FreeCountry: USADevice: (iPhone 10Operating System: (iOS 10) somehow we had songs added to bogus playlists, there is no way to contact the playlist owners. How do we get our songs removed? They are accumulating a lot of streams but they are fak...

  • Visitor
  • Plan: Free Country: USA Device: (iPhone 10 Operating System: (iOS 10)   somehow we had songs added to bogus playlists, there is no way to contact the playlist owners. How do ...
  • UGVisio
  • Visitor
  • 2918 Views
  • 3 replies
  • 1 likes
  • music
  • 2918 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Firefox is getting blocked - Spotify can't play this right now

I'm unable to play any tracks using the web player (open.spotify.com). I get the message "Spotify can't play this right now" and it starts skipping tracks. Some tracks start playing for 9 seconds and then stop. The browser console shows that requests...

  • Casual Listener
  • I'm unable to play any tracks using the web player (open.spotify.com). I get the message "Spotify can't play this right now" and it starts skipping tracks. Some tracks start playing for 9 seconds and...
  • Bubbahyde
  • Regular
  • 1007 Views
  • 6 replies
  • 0 likes
  • 1007 Views
  • 6 replies
  • 0 likes

Superuser Contribution Xbox volume mixer not working

Xbox Spotify has this built in slider that will progressively lower game audio to better hear Spotify music and vice versa. It stopped working like 30 minutes ago and is driving me crazy. No matter what the slider is set to it won't lower the game vo...

  • Visitor
  • Xbox Spotify has this built in slider that will progressively lower game audio to better hear Spotify music and vice versa. It stopped working like 30 minutes ago and is driving me crazy. No matter w...
  • TxbbyzKat
  • Newbie
  • 1136 Views
  • 4 replies
  • 1 likes
  • 1136 Views
  • 4 replies
  • 1 likes

An entire band from 1980's was deleted including their songs

The band IFA Wartburg appears to be removed including all of the songs in the single album they've made. When I try to listen to one of their songs, it says "This content is not Available".

  • Newbie
  • The band IFA Wartburg appears to be removed including all of the songs in the single album they've made. When I try to listen to one of their songs, it says "This content is not Available".
  • VandarBlack
  • Newbie
  • 1627 Views
  • 3 replies
  • 3 likes
  • 1627 Views
  • 3 replies
  • 3 likes

Superuser Contribution Can I access Spotify using an esim when on holiday in europe

I have purchased a Airalo esim card to use when traveling around Europe can I use this esim to access my Spotify account

  • Visitor
  • I have purchased a Airalo esim card to use when traveling around Europe can I use this esim to access my Spotify account
  • Kkk001
  • Newbie
  • 582 Views
  • 2 replies
  • 0 likes
  • 582 Views
  • 2 replies
  • 0 likes

Superuser Contribution Clicking on the second artist or third when playing in app and web player on the device......

Clicking on the second artist or third when playing in app and web player on the device open only first artist Hello Spotify team, I love the app, I'm using for 3 years, but I have an idea for you, I spoke with a support guy, and told me this is the ...

  • Visitor
  • Clicking on the second artist or third when playing in app and web player on the device open only first artist     Hello Spotify team, I love the app, I'm using for 3 years, but I have a...
  • jeffemcfresh91
  • Casual Listener
  • 1382 Views
  • 5 replies
  • 2 likes
  • 1382 Views
  • 5 replies
  • 2 likes

Unify app listening session behavior on mobile

Hello Spotify team! I'm not exactly sure when it happened, but for a few months now the mobile app exposes a weird behavior when I connect it to my car. It used to be the case that all my devices running a Spotify app were separate in terms of their ...

  • Visitor
  • Hello Spotify team!   I'm not exactly sure when it happened, but for a few months now the mobile app exposes a weird behavior when I connect it to my car.   It used to be the case that ...
  • 104 Views
  • 0 replies
  • 0 likes
  • 104 Views
  • 0 replies
  • 0 likes

Superuser Contribution Audiobooks with premium account

PlanPremium monthly payment CountryUkDevicePixel 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) I am a plan manager for a premium account. Renewal payment was taken yesterday but my audiobook hours allowance of 15 hours has not updated. I h...

  • Casual Listener
  •   Plan Premium monthly payment  Country Uk Device Pixel 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   I am a plan manager for a premium account. Renewal p...
  • Ruth-Annie
  • Newbie
  • 4511 Views
  • 4 replies
  • 0 likes
  • 4511 Views
  • 4 replies
  • 0 likes

Superuser Contribution Ativar o pagamento da assinatura via pix

Ultimamente estamos tendo um meio mais ágil e eficaz de pagamento de assinaturas e contas, o PIX está em alta demanda e a facilidade que temos hoje com esta forma de quitação de débitos e assinaturas de aplicativos está ajudando e deixando a vida de ...

  • Visitor
  • Ultimamente estamos tendo um meio mais ágil e eficaz de pagamento de assinaturas e contas, o PIX está em alta demanda e a facilidade que temos hoje com esta forma de quitação de débitos e assinaturas...
  • Not applicable
  • 797 Views
  • 2 replies
  • 0 likes
  • 797 Views
  • 2 replies
  • 0 likes

Superuser Contribution Start page: "Recently listened to" tiles are gone

PlanPremiumCountryGermanyDeviceMacbook Pro 2023 M3 Pro, Nokia 7.2, All BrowsersOperating SystemmacOS Sequoia, Android 11 My Question or IssueHello, on my Spotify start page the 6 or 8 tiles on top, where my recently listened to music used to be liste...

  • Newbie
  • Plan Premium Country Germany Device Macbook Pro 2023 M3 Pro, Nokia 7.2, All Browsers Operating System macOS Sequoia, Android 11   My Question or Issue Hello, on my Spotify start page t...
  • Ivelina
  • Moderator
  • 108 Views
  • 1 replies
  • 0 likes
  • Other
  • 108 Views
  • 1 replies
  • 0 likes