spotify sound quality drops when playing games o pc

[eggbun]

spotify audio quality works when playing other games but when i switched to ea fc 25 the audio quality drops 

[AlejaR]

Hey there @eggbun,

Thanks for posting in the Community and welcome.

We hope you don't mind us moving your post out of the ideas section to one of our Help boards as it fits better here. 

There are a couple of things you can consider. So, in some cases, the audio quality changing in the background is most likely related to how your sound card or speakers are handling the audio from different apps. This could be related to some sound enhancement software, like Dolby or similar. We'd suggest checking within the settings of your device.

On another note, it’s possible that the audio is adjusting automatically, due to your network bandwidth. In that sense, if you’re using the desktop app, we’d suggest you go to the apps’ settings> Audio quality> Toggle it off. 

If the above doesn’t do the trick, we’d like to gather some additional info. Please send us:

• The make/model and OS version of the affected device.
• The exact Spotify version you’re running there.
• Does this happen just when playing that specific game?

Lastly, we value every piece of feedback you share with us; but remember our Ideas board is to help us receive new product and feature suggestions that will allow us to improve our app and service for everyone. When having issues with the performance of the app, the best way to go is posting here in the help boards. 

Keep us in the loop!