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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • makingthistocomplain
  • Newbie
  • 17187 Views
  • 106 replies
  • 11 likes
  • Other
  • 17187 Views
  • 106 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21356 Views
  • 9 replies
  • 2 likes
  • Other
  • 21356 Views
  • 9 replies
  • 2 likes

Superuser Contribution dj won’t load on data

My spotify dk will never load and speak when listening on my data, it works on wifi and my other devices but not my phone. once i skip it, all my music plays but never the dj.

  • Newbie
  • My spotify dk will never load and speak when listening on my data, it works on wifi and my other devices but not my phone. once i skip it, all my music plays but never the dj.
  • OscarDC
  • Moderator
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Superuser Contribution Something went wrong (Windows) desktop

PlanPremiumCountryTurkeyDevice(Laptop)Operating System(Windows 10) My Question or IssueWhen I open the desktop app on my Windows 10 laptop, I always get this page "Something went wrong". What I've done so far: Uninstall and reinstall the appLogoff an...

  • Regular
  • Plan Premium Country Turkey Device (Laptop) Operating System (Windows 10)   My Question or Issue When I open the desktop app on my Windows 10 laptop, I always get this page "Something ...
  • psionix
  • Regular
  • 412 Views
  • 4 replies
  • 0 likes
  • 412 Views
  • 4 replies
  • 0 likes

Superuser Contribution Songs not showing Japanese Title

Song I have been listening to Japanese songs for ages and suddenly around 2022 their titles started to become English translations/tranliterations which make very little sense. It is around the same time the Chinese songs had the same issue. Some of ...

  • Newbie
  • Song I have been listening to Japanese songs for ages and suddenly around 2022 their titles started to become English translations/tranliterations which make very little sense. It is around the same ...
  • Mirai_star16
  • Visitor
  • 570 Views
  • 2 replies
  • 2 likes
  • 570 Views
  • 2 replies
  • 2 likes

I want to set a few seconds of mandatory silence between tracks

Can you add this option in settings / playback? So for example I can say 5 or 3 seconds of silence between tracks.Sometimes I find it tiresome to not have any silent time between tracks.If you really want to make it smart, you could detect tracks wit...

  • Visitor
  • Can you add this option in settings / playback? So for example I can say 5 or 3 seconds of silence between tracks. Sometimes I find it tiresome to not have any silent time between tracks. If you ...
  • Anyk17
  • Spotify Star
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Superuser Contribution I got a code to buy tickets and the code auto generated by Spotify invalid

I opened the Spotify desktop application this morning and I got a pop up drop down from the center of the screen saying Get Luke Combs tickets. I was surprised and super excited because I knew his concert in Sydney was almost sold out. I clicked on i...

  • Casual Listener
  • I opened the Spotify desktop application this morning and I got a pop up drop down from the center of the screen saying Get Luke Combs tickets. I was surprised and super excited because I knew his co...
  • Ivelina
  • Moderator
  • 214 Views
  • 2 replies
  • 0 likes
  • 214 Views
  • 2 replies
  • 0 likes

Why can't I find my 2024 Wrap up?

I'm a premium listener that listens to spotify every single day. And my wrap up isn't coming up anywhere. The app is updated, my phone has been rebooted. I don't know what else to do. Shouldn't be this hard.

  • Visitor
  • I'm a premium listener that listens to spotify every single day. And my wrap up isn't coming up anywhere. The app is updated, my phone has been rebooted. I don't know what else to do. Shouldn't be th...
  • pinkimishra
  • Casual Listener
  • 642 Views
  • 3 replies
  • 0 likes
  • 642 Views
  • 3 replies
  • 0 likes

I don’t get my liked song on my dash board in my car Bydatto. 3,?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 102 Views
  • 0 replies
  • 0 likes
  • 102 Views
  • 0 replies
  • 0 likes

Solved!! Spotify on Fire TV stopped working

PlanPremiumCountryGermany DeviceAmazon Fire TV Stick 4kOperating SystemFire OS My Question or IssueSome time ago spotify stopped working on the Fire TV stick.When I try to open the app on the TV only the login screen shows up. When clicking on my use...

  • Casual Listener
  • Plan Premium Country Germany  Device Amazon Fire TV Stick 4k Operating System Fire OS    My Question or Issue Some time ago spotify stopped working on the Fire TV stick. Whe...
  • kneeprints123
  • Regular
  • 1501 Views
  • 4 replies
  • 0 likes
  • Other
    TV
  • 1501 Views
  • 4 replies
  • 0 likes

Solved!! Account disabled

It says my account is disabled and won't let me log in and I've made a second account to type this. I cancelled my premium and they must've disabled my account,but I still want to get in because I had all my playlists in my account.

  • Newbie
  • It says my account is disabled and won't let me log in and I've made a second account to type this. I cancelled my premium and they must've disabled my account,but I still want to get in because I ha...
  • RobWhitehead
  • Casual Listener
  • 455 Views
  • 2 replies
  • 0 likes
  • Other
  • 455 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Remove old devices

There are several Alexa Echo devices that I do not have anymore that still show up on my list of devices. I don't see an option to delete them.

  • Visitor
  • There are several Alexa Echo devices that I do not have anymore that still show up on my list of devices. I don't see an option to delete them.
  • max61998
  • Visitor
  • 1420 Views
  • 4 replies
  • 0 likes
  • 1420 Views
  • 4 replies
  • 0 likes

How to continue listening to Harry Potter

PlanPremiumCountryNL DeviceIphone Operating System My Question or IssueI would like to continue listening to Harry Potter - Audiobook World read by Akshay Singh. But I cannot find the subscription process or are there just 6 chapters for the moment?

  • Casual Listener
  •     Plan Premium Country NL   Device Iphone   Operating System     My Question or Issue I would like to continue listening to Harry Potter - Audiobook Worl...
  • 188 Views
  • 0 replies
  • 0 likes
  • Other
  • 188 Views
  • 0 replies
  • 0 likes

Superuser Contribution Re: Videos do not play when connected to Bluetooth

I use a Samsung Galaxy Note 9 and I have tried every method you have suggested in recent posts for this problem and I still can not watch podcast videos while using my TOZO-T12 Bluetooth Headphones. I have tried on two other devices, iPhone 12 and Sa...

  • Visitor
  • I use a Samsung Galaxy Note 9 and I have tried every method you have suggested in recent posts for this problem and I still can not watch podcast videos while using my TOZO-T12 Bluetooth Headphones. ...
  • Jrock3144
  • Casual Listener
  • 612 Views
  • 2 replies
  • 0 likes
  • 612 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify web-player on Firefox doesn't work properly

I just want to know where exactly Spotify web-player files are located in Firefox. My problem is as follows: a couple days ago I tried to clear my Firefox cache files with Spotify for web still playing (had forgotten to switch it off). After that whe...

  • Casual Listener
  • I just want to know where exactly Spotify web-player files are located in Firefox. My problem is as follows: a couple days ago I tried to clear my Firefox cache files with Spotify for web still playi...
  • lmocsi
  • Newbie
  • 1922 Views
  • 11 replies
  • 3 likes
  • Other
  • 1922 Views
  • 11 replies
  • 3 likes

Solved!! Spotify for Artists - Song is not part of your current catalogue

Hi, I'm not sure if this is the right place to post this question but I couldn't find a fitting forum for this on this community. I have just released a new single on Friday and after ranking up close to 2000 streams during the weekend, I suddenly co...

  • Visitor
  • Hi,    I'm not sure if this is the right place to post this question but I couldn't find a fitting forum for this on this community.   I have just released a new single on Friday a...
  • harryfinger
  • Visitor
  • 23516 Views
  • 12 replies
  • 10 likes
  • 23516 Views
  • 12 replies
  • 10 likes

Superuser Contribution Unable to stream podcast

PlanPremiumCountryUnited StatesDeviceiPhone 11 Pro, Macbook Pro 2021Operating SystemiOS 18.11, Sonoma 14.6.1 My Question or IssueHello! I am having an issue with one of the podcasts I regularly listen to via Spotify. The issue just began a couple day...

  • Visitor
  • Plan Premium Country United States Device iPhone 11 Pro, Macbook Pro 2021 Operating System iOS 18.11, Sonoma 14.6.1   My Question or Issue Hello! I am having an issue with one of the p...
  • Ivelina
  • Moderator
  • 221 Views
  • 1 replies
  • 0 likes
  • Other
  • 221 Views
  • 1 replies
  • 0 likes

Superuser Contribution unable to change the artist header image

Unable to change the artist header image because of some sort of glitch. The save button is behind something so i can't press itPlanPremiumCountryFinlandDeviceMacBook AirOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Unable to change the artist header image because of some sort of glitch. The save button is behind something so i can't press it Plan Premium Country Finland Device MacBook Air Operating Syste...
  • pavlot
  • Newbie
  • 11057 Views
  • 30 replies
  • 0 likes
  • 11057 Views
  • 30 replies
  • 0 likes

Superuser Contribution Unable to login using my Facebook account to android app

Hello. I have been having this problem for a couple of days now where I try to connect my Spotify to my Facebook account with my android device. since it is my main account I use on all of my devices I am a bit shocked by this incident. Since My acco...

  • Casual Listener
  • Hello.    I have been having this problem for a couple of days now where I try to connect my Spotify to my Facebook account with my android device.  since it is my main account I use...
  • Ivelina
  • Moderator
  • 453 Views
  • 3 replies
  • 0 likes
  • 453 Views
  • 3 replies
  • 0 likes