the wantit stops in the middle of a song

[#1]

the music play for 3 seconds then stops

[AlejaR]

Hey there,

Thanks for posting in the Community and welcome.

Performing a clean reinstall of the app can help fix most issues. So, we'd recommend starting by doing a clean reinstall of the app on the affected device. By doing that, the app can be up-to-date, and you can make sure the cache is not leading to this inconvenience. You can see the steps for a clean reinstall here.

But, if the issue should persist after that, it'd be awesome if you could send us the following info:

• Make/model and OS of the affected device.
• The exact Spotify version you're running there.
• A full description of exactly what's happening on your side. Does the app switch to the next song or is it stuck on the current one (with the timer still counting)?

Keep us in the loop!