Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hello,
I would like to know what is the quality of the audio streaming via the web player.
Is it the same than the desktop app?
Thanks!
Solved! Go to Solution.
Hey and welcome to the community!
The highest available bitrate for the web player is ~160 kbps. You can read more about Spotify bitrates here.
Good luck!
Hey and welcome to the community!
The highest available bitrate for the web player is ~160 kbps. You can read more about Spotify bitrates here.
Good luck!
Okay so I have switched to the desktop player for windows and I have set the parameter to "high quality audio"(premium).
But when I activate it I can hear no difference between normal and high quality mode. 😞
And I have good monitors and very good ears.
What is the problem? I made tests with "enter sandman" and "st anger" titles from Metallica.
thanks.
Have you tried restarting your computer after changing the setting? Sometimes your desktop app just needs a refresh.
I have restarted the computer and it changed nothing...
I have bad quality (not 320 kbits/s) with these two songs even when high quality is active.
On the other hand I have compared mp3 songs in 320 kbits/s from an album of the french artist - M - and it sounds better.
It's strange and I suppose you have no idea to improve Metallica audio quality 😉
Nope, I'm sorry, I think some songs aren't available in high quality. I'm indeed not able to change Metellica's audio quality. Have a nice day! 🙂
Also, in addition to good monitors (and good ears) a good DAC and/or amp can make a big difference in my experience, even for low bitrate files. Usually PCs/laptops/phones don't have great DAC on board. The Audioquest Dragonfly Black is a great budget DAC.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…