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why i couldn't make my private playlist turn into public playlist?

why i couldn't make my private playlist turn into public playlist?

i have private playlists and i can't make it public whatever i did, it's been a few years since this thing happen
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1 Reply

Hey there,


Thank you for reaching out to the Community and welcome.

 

This type of issue could be related to some damaged cache stored on your device that may affect the proper behavior of the app. So in this case, we'd first recommend performing a clean reinstall of the app by following the steps in this article as this process will replace any damaged file and ensure you're running the latest version of the app.

 

If the issue persists, would you mind checking on a different device (using your own account) to see if it makes any difference? If you don't have another one available, you can borrow one from a friend or family member to test it out. 


Lastly, include in your next response the make, model, and OS version of your device, along with the Spotify version you're currently running to continue investigating the case.


We'll be on the lookout. 

OscarDCModerator
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