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A mis familiares no les permite conectarse al plan premium familiar

A mis familiares no les permite conectarse al plan premium familiar

Les salta un aviso que les dice que por 12 meses no se pueden conectar a la cuenta de otro. Pero se están suscribiendo al plan premium familiar
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1 Reply

Hi there @cande-chicha
 

Thanks for reaching out about this in the Community! Hope you don't mind me replying in English, as that's the official language of the forum.

 

Spotify Premium users will only be able to switch Family plans once every 12 months. If one of your family members has previously switched Family plans, they won't be able to join your plan for 12 months after their original switch.

 

They can return to the plan they just left, but they'll will get an error if they try and switch more than once.

 

As a workaround, they create a new account and transfer content from the old account to the new one following these steps. Then, ask the plan's manager to send you an invite to the new account. 

 

Hope this helps.

AlexModerator
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