Accept invitation page loading

[user-removed]

Hi, I am unable to use premium for family (that my sister is paying for) because when I click on the link emailed to me, it is stuck loading on "account overview"

[Alan88]

I have been having this same issue for 2 days now. I opened a ticket, but it is still not resolved. Even if you go to https://www.spotify.com/family/redeem/ with out entering anything at all i get the error "Unable to join this Family plan. Try again by clicking the ACCEPT INVITE button in your email. If that doesn't work, ask the plan owner to send another invite."

[Dubosky2013]

I have been having this same issue for 3 days now... we need Support

[user-removed]

Same problem here for me... My wife clicked on the link and it just keeps loading forever.

[xnlv]

Same here. It loads forever

[qianhui]

i am having the same issue.. can spotify support team please solve this issue.

thanks

[lafabri]

Same here! how do you open a ticket?

[todamax055]

WHAT THE **bleep** HAPPEN ON SPOTIFY?

[lafabri]

Just contact the help, they will sort it for you