Can't connect to my Spotify Family account

[Jxlianf]

I can't connect on my Family account. When I try to register, put my personnal information. It redirects me on the same page with an error message.

Not the first time I can see this on this help support, still no answer.

[imattolo]

Hello @Jxlianf and welcome to the community!

Please try joining the group in private/incognito mode with your browser (e.g. Chrome or Firefox).

Let me know if it works! ✌️

[Jxlianf]

Well it doesn't.

It still provides the same error message.