Can´t play some albums in Premium

[cdyck25]

I have spotify family premium, but i cant hear a album and a friend dont have Premium and can hear the album. Why?

Thanks for the help

[Maxim]

Hey @cdyck25,

Can you please send me a link to the album?

Thanks!

[cdyck25]

Yeah sure
https://open.spotify.com/album/1oaTwigo7uPLexMas22FtA

Thanks

[Maxim]

Thanks!

Can you please tell me the name of the country your account's country setting is set to? You can check that at https://spotify.com/account.

[cdyck25]

Its México

[Maxim]

Thanks for letting me know. Spotify wants all the world’s music on Spotify. However, some artists and tracks aren't currently available. Sometimes agreements can’t be reached with the artist or label or a change may happen in music ownership.

However, please know thousands of albums and artists are added to Spotify every day. If you can’t find an artist you’re looking for, they may appear (or reappear) soon.

In the meantime, feel free to contact the artist or their label to ask when they plan to be on Spotify. 🙂