Can't view/manage my premium family account.

[briedola1]

Can't view/manage my premium family account. when i click on"Je gezinsaccounts beheren" i get a black screen.

basically the2nd and 3rd account are not working.

[Luke]

Hey @briedola1,

have you tried to use an incognito tab, clear the cookies of your browser, use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

Have a nice day!

LK608

[Bostrom]

I have the same on my family account, I got the family account yesterday and can't invite members when the screen turns black/shiny. Have tried on several different computers with the same results. Attaches an image

[Luke · Accepted solution]

Hey @Bostrom,

have you tried using different browsers, clearing your cookies or a different internet connection?

[MadD19]

Same here!