Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Cannot enter to a family plan.

Cannot enter to a family plan.

Before I was in a family plan but it always send me errors when trying to join again.

Reply
1 Reply

Hey @Milenagordillo, welcome to the Spotify Community!

 

In this case, can you try accepting the invite from an incognito window on a desktop PC?

 

Keep in mind that you need to live in the same physical address of the plan's owner in order to be part of it.

 

Hope this helps ๐Ÿ™‚

Suggested posts