Family Premium is not working for every member

[LStraub]

Me and my family have a spotify premium spotify subscription. Since today it is not working on my account but for every other family member. I did not got kicked out or banned, it is just not working. Thanks for your help

[Ivan]

Hey there @LStraub, 

Thanks for reaching out to the Community about this. 
 

If you pay for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following steps. 

It's also a good idea to get in touch with the family plan manager about this. In case you're the plan manager, let us know and we'll provide you with further help. 

We'll look out for your reply.