Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Family Premium plan joined, personal account messed up -- help!

Family Premium plan joined, personal account messed up -- help!

Help! 

1. I initial had a personal account linked to my personal credit card

2. I recently joined a premium family plan via work, yay! they are paying for it now

3. I accidently put the email to my personal account as the login to the premium family plan and now I cannot login to my personal account

4. i.e. last month's bill has my  credit card, this month's bill has works.

 

How can I recover my personal account without messing everything up?

 

Thank you!

Reply
0 Replies

Suggested posts