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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hello Spotify World! I am attempting to add a family member to my family plan. I currently have two members added already, but I need to invite the third. I go into "Account," then click on "Premium for Family," but the screen where I should be able ...
Ola, estou com o problema no meu plano familiar em que todas as pessoas que estavam cadastradas nele foram expulsas com a justificativa de que nao moram no mesmo endereco. Gostaria de saber como devo prosseguir para resolver isso. Nao consigo visuali...
I was until yesterday in the family premiun plan with my sister as administrator but today Spotify kicked me out and I received a mail that said the coudn't verify my account. I have had an Spotify accoubt for a long long time and I recieved the invi...
We never get to this part of the directions, it's not an option. You’re redirected to a new browser that contains a pre-filled token. Click REDEEM. We can just hit accept and then sign up, but we can't figure out how to link the new family member to ...
Hello,My family plan was canceled, there is no problem in signing the terms of inclusion of the zip code but it made a mistake and my brother and friends who live with us lost their account. I tried to resend the invitation but it says it was not pos...
I have had Spotify Premium for more than 4 years. Recently I began recieving notifications that my auto payment was not being withdrawn, although it was until24 Nov 17. The AMEX credit card used to pay the bill has not changed and is valid until 09/2...
Seriously so irritating, I purchased the family plan and invited my brother and every time he tries to accept the invitation the link takes him to my account page with an option to send another invite! Did this about four times and it's just an ongoi...
So I have an account that I have had for a few years. Last year I opened another account for my mom and have been paying it since. If I change to the family plan can I just add her account to mine? Technically they are both my account so why pay $20....
boa tarde , um mebro da minha familia foi expulso do spotify familiar ha poucos dias , quando tentei colocalo denovo , estava escrito que n foi possivel confirmar , como o coloco denovo no plano familiar ? segue em anexo um print do email.
Help! 1. I initial had a personal account linked to my personal credit card2. I recently joined a premium family plan via work, yay! they are paying for it now3. I accidently put the email to my personal account as the login to the premium family pla...
Hi. We subscribed with Spotify family but then the other members had problems logging in/accepting the invite. How do we solve this?
I was able to add one daughter to our family account but the other daughter keeps getting the message "unable to join this family plan". I have no idea why as we all live at the same address. The only difference is that the one daughter that is unabl...
Does the family subscription works as soon as its registred or do the first payment have do be done?
I recently moved so was able to combine my membership with another membership. I was invited, accepted the link and entered the information. After accepting everything I receive an error message saying 'It is only possible to subscribe to 1 family me...
It seems a lot of users have this issue but the answers solve aren't the best. I have received a invitation to join family premium Spotify account. When I click on the accept invitation button it brings me to an account page, but never the "redeem to...
Hallo ihr Lieben,habe ausversehen die Adresse meines Elternhauses anstatt meiner richtigen, bei dem Family-Account. Die Verifizierung hat nicht funktioniert.Was kann ich tun ?
Where can I change the name of my family?
Hi, our daugther already has a premium account. Now we want to change into a family account. Can somebody tell me, how I put my family in one account? And, until now, my husband is paying the Premium account of our daugther. When we make a family acc...
I have paid for Premium for Family. One of the members are Fred Jarle Reiersen. He has an active status in my account, but he has problem with his access to Spotify. Can you help us?The members mail adress: fjreiersen@gmail.com
Can someone please assist, I checked help and it has alink to add members but not on my account?Thank you,