Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Family account

Family account

Hi

 

I have a Family account and recently invited another user which is basically our family iPad. Having them logged on to Spotify on the device using a specific email address for the iPad, I have been unable to upgrade from Basic to Family. I have started the 7 day trial for Premium so I can then play music via our wireless speakers, but once this expires I assume I go back to Basic which doesn't allow me to play music through the wireless speakers.

 

Can anyone assist?

 

David

 

 

Reply
0 Replies

Suggested posts