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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hola a todos.Han baneado a mi mujer de mi plan familiar y ahora no consigo volver a ponerla.Desde mi cuenta le envio una nueva invitacion que le llega a su correo.Cuando ella acepta la invitacion se abre automaticamente su perfil de spotify para intr...
Hii've recently done the Spotify family plan. My parents joined it but I can't. When I accept the invite that I've received I see only the Spotify Menu and I'm not into the planhow can I solve this problem?thanks
I changed my account to a family account but when i go to invite the page is just blank ... Anyone know how i can fix this soI can invite ?
Hola, buenas tardes. Actualmente soy usuario Premium y tengo el anio completo pago. Quiero pasar mi suscripcion a Plan Familiar, la pregunta es: el saldo a favor que tengo en la cuenta, se utilizara para para los meses de Plan Familiar, hasta donde a...
I am listening to music on my desktop at work and every time my daughter goes on her phone to listen, it shuts my music off and plays hers. Then hers stops when i restart mine. How do we fix this?
Bom dia, Fiz o plano familiar e escolhi a opcao de pagamento mensal.Gostaria de mudar para pagamento ANUAL, como fazer? Obrigado
After clicking the link to accept my invitation, I get a spinning green wheel and the page just hangs there. I tried multiple different browsers on a destop. Tried ingognito. Tried having the link resent to me multiple times. What's the problem?
As above, just subscribed to premium Spotify and Alexa is saying cannot play when asked as 'account is not premium'.Anyone else had this issue?
Hi All! I have invited my daughter to my family plan. She could join on the computer fine, but on her phone app it still shows "free account". (So currently the computer app and the phone app shows different plans for the same account). (And I have l...
When you are about to set up a family membership for you and your family members, do we all need to have the same address on file on our accounts BEFORE setting it up or do we enter it after the invite gets sent out? If we need to change to the same ...
I just paid for Premium but i just joined my brother's family account. Can i get a refund? Cause it was my first day at my original premium. Also did my premium subscription cancelled automatically?
Hallo Ich habe meinen Account auf Premium Family geaendert (auch bezahlt) aber meine zwei Mitbewohner koennen meine Einladung nicht annehmen!?Was ist das Problem?Ist es weil sie bereits Spotify Premium haben? Bin froh um Hilfe!Rebecca
Hi, My sister wants to be part of my premium subscription plan, but I already purchased for the full year from last year $99 offer. What will happen if I switch the plan? Thanks
Hi, My mum bought Premium for Family. She entered my e-mail adress, I did get the e-mail with 'Accept Intvitation' but when I click on it, I get a blank page. There's no spot where I can fill in the Premium-number I receaved... I tried everything (lo...
Hi I have a Family account and recently invited another user which is basically our family iPad. Having them logged on to Spotify on the device using a specific email address for the iPad, I have been unable to upgrade from Basic to Family. I have st...
Why my premium account was removed if I have the same surname address and zip code of my wife that is the titular of this account.What’s the problemI’m very disappointed with the service
It is possible to subscribe family doing a anual payment?
Hello,I just created an account via my Facebook. I took the family subscription. I sent an inivitation to both my parents but we are not able to have a separate account as it is indicated. When they connect, they only have access to my profile with m...
My wife just invited me to start the family plan but gown can we keep our original playlists or combine them? Also it sending me the last bit of info to set up out Fam plan to an email I don’t use anymore so I need it to be sent to a new one. Please ...
I have the family plan for I think a year or more already, and suddenly my sisters and brother got kicked off from spotify? Why is that?