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Family plan Account

Family plan Account

Hi

 

I am member of a family plan. My husband is the administrator and he forgot what mail and account he has. Can anybody suggest which way he can find out?

thanks

Reply
1 Reply

Hey @cecimerel,

 

He can reach out to Support to see if they can locate his account 🙂

Contact form: https://support.spotify.com/contact-spotify-support/?contact
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If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

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