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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I filled address as the same address of the host. Two months ago, I could use it normally, but two days ago, I wasn't in the Family premium anymore. The hose can invite me too. Why? Please help...
Hi, I just subscribed to a Family Package.One of my kid received the invitation immediately, the other got nothing.Resent the invitation again, still nothing.E-mail address verified tree times, SPAM folder checked, nothing.Sent the invitation again, ...
Hi, I receive an invitation to connect on an spotify premium family, but I can't join the account.We live in the same adress, but at the last step : Confirmation, when I enter all the information (which there are right), I have this message: 3. Oops ...
I’ve had the Spotify and Hulu bundle ($4.99) since I started school back up, it’s eligible for a year but Spotify randomly charged me the full price of $10. Why did they do this??
Hello,When clicking in email to confirm a family account for email1 account, the validation not works because it says "integrate email1-account1" on "old user2 family account".But the user2 is not existant because it was a deleted account family but ...
Todos os meses paguei normalmente o meu plano familiar. Meu cartão tem limite, e não está "reconhecendo o pagamento". Já tentei 3 cartões diferentes e continua "não reconhecendo o pagamento".
Hi, I have been added to a Spotify Family Premium plan 2 months ago. However, I was using Spotify Premium at the time, so only after that Premium offer ended, I tried to accept the link to Spotify Family now by filling in my details and it does not a...
Hello, When I click on the accept invitation, it takes me a page where I can enter the credentials to join the plan. Even after entering right information I get "4 - Oops something went wrong, please try again" error. At first I thought there might b...
With the family plan can we both keep the same play lists and listen at the same time?? I don't even want seperate accounts I only did the family plan in hopes of being able to listen at the same time and connect to more than 3 devices.
Hi I am member of a family plan. My husband is the administrator and he forgot what mail and account he has. Can anybody suggest which way he can find out?thanks
Hi, I just paid for Premium for Family, we're a 5 people family and my question is: with Family all of us can stay offline, am I right? But my phone says only 3 can stay offline. I passed to Family to have all 5 people offline.
My husband and I were both living in Brazi and on the same family pla - everything was working. Now we moved to the US and changed our adresses to the US (same adress for both of us) as well as the bank account information. Since then the family plan...
Hi. I bought spotify premium family by mistake. I want to cancel it and change to normal premium. How can I do?
hello guys, my name is Dan. I just want to ask something regarding my subscription. I have my credit card enrolled in my account here at spotify, but when I was about to renew my subscription, my card information cannot be accepted. It shows, "Oops, ...
My mother is trying to join my plan. She previously logged in with Facebook. My invitation is not registering with her Spotify account. How can I separate the two accounts and have her use my family account? Yes, we live together.
I can't add family members. It always says "4- oops something went wrong" my friend told me that this was because i've reached the limit of the account I've been trying to invite to family premium. Is this really the case? Is there a fix?
My parents make a Family Premium and when I put all my information and the same address there is a message that says “Try Again”
I am trying to find out about Premium for Family because I want to sign up but there is only a blank page. I would like to know the cost and other details. Please fix this!
Con dos compañero de estudio que vivimos en el mismo lugar decidimos comprar una cuenta plan familiar preminum para que nos saliera mas economico. Los 3 nos vinculados y pusimos la misma direccion como debe ser. Todo funciono bien hasta que hace 2 di...
My account won't connect to the family plan even with going through the email sent to me. How can I fix this and connect my account??