Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
My question is that if I were to get the family plan would each separate account get a set limit of 10,000 saved songs each or would those other accounts saved music cut into my own song limit? Because I already hit the cap once and if their saved music is going to collaborated into a total of 10,000 saved songs shared between the accounts would be main reason why I wouldn't get the family plan. Thank you for any answers you can give me.
Solved! Go to Solution.
That is correct Kristomatic,
Other accounts on your family subscription do not effect your saved music cap of 10,000 songs.
Hope this helps.
Hello Kristomatic,
To answer your question bluntly, No.
Spotify's Family Plan allows for up to five accounts to be added to the subscription, each with their own individual 10,000 song download limit cap across the three offline devices allocated to each seperate account.
Hope this help, message me if you have any further questions.
Cheers
I'm not talking about the download song limit because I would never get to 10,000 downloaded songs. I'm talking about saved songs/albums to my library. So their accounts wouldn't effect my 10,000 song cap? Like if they were to save 2,000 songs to their library it wouldn't drop me down to only being able to save 8,000?
That is correct Kristomatic,
Other accounts on your family subscription do not effect your saved music cap of 10,000 songs.
Hope this helps.
Thank you for the clarification!
sorry if I intrude on this topic but I have a problem: I am part of a spotify family and with my account I can download music offline only on one device. If I download music to my smartphone, I can't download it to my watch. the error is: "device limit reached, to listen in offline mode with this device you must remove all downloads from another device" I logged out of all devices and uninstalled and reinstalled the apps again but the problem persists. how is it possible?
Hey @viktorArya ,
Thanks for posting in the Community.
If none of the devices you've previously downloaded content on are able to connect to the internet with the Spotify app turned on and you logged in on the app, the downloaded content will be automatically removed after 30 days.
Hope this clears things a bit,
Cheers!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…