Family plan issue

[Malamero]

PlPlan

Family Premium 

Country

 Hn

Device

LG k8

Hi I've been trying to get the family plan but I receive the error that a problem has occur with the method payment, isn't the first time I use this card for this and already called the bank and there's no IssUE with them. What I can do or can be done to revolve this

[Maxim]

Hi there,

Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out this article for payment troubleshooting steps.

There’s also some specific subscription-related troubleshooting over at our Spotify Answers board.

Hope this helps!