Family plan

[misterkipling]

My last family plan subscription just ended after 7 months. So we have started a new one. Everyone else has been able to join but I get an error stating I can only change family subscription once a year. But the billing cycle is over and I'm a free user currently. Can you please help

[Jose_M · Accepted solution]

Hello @misterkipling!

Unfortunately, you can only change your Premium for Family plan once a year. If you want to use Spotify premium you have to check other subscriptions here until you can use Premium for Family again.

Hope this helps and have a nice day 🙂

[misterkipling]

Ah ok 😞 thanks for your help 

[Jose_M]

Sorry for not having better news.

If you want to join that family plan desperately you can always create a new account.

Make sure to let me know if there's anything else I can help with 🙂