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Google Mini Promotion

Google Mini Promotion

Family Premium

US

 

Device

Iphone 7 Plus

Operating System

iOS 

 

My Question or Issue

 I signed up for The family plan on Nov 1 and the website still tells me I am not eligible for the Google Mini. I was a premium $9.99 a month member before and I upgraded on Nov. 1. Why is it that I am no eligible?

Reply
3 Replies

I am having the same issue.  I have been a member for over 3 years now and it says that I am not eligible.

Go back to the family page and look for the “get your Google Home Mini” link. I just claimed mine after clicking this link!Go back to the family page and look for the “get your Google Home Mini” link. I just claimed mine after clicking this link!

 

 

Thanks, that worked.

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