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Got removed from Premium family plan without any notice.

Got removed from Premium family plan without any notice.

Hello, 

I have been a part of Premium Family plan since a 2 years or so and today abrupted I got removed by spotify from the plan saying "you’ve been streaming Spotify from a country different from where the plan owner purchased the subscription" which is not the case. I don't understand without any prior notification or resolution how can Spotify take such actions. This is just not acceptable. In fact, I've home address verified and haven't had any problem until today. Spotify needs to be more careful while serving customers. 

 

I request Spotify to look into this matter. 

 

Sincerely,

Siddhant Sancheti.

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