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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIs there an upgrade or plan that allows the users on the plan, aside from plan manager, acces...
Hello,I just joined Spotify Family plan but my husband is unable to join. He inputs the same address as me and gets a message saying he has to be in the same country. We live together and both in Ireland. He has a free account and I had premium. Can ...
Even after adding the member to family plan, their account is still visible as a free account. Premium features are not activated. We even removed the account and re-added them to the family plan, but it is still not updated. Kindly guide on how to p...
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
I just got emails from spotify saying two users, both called "Spotify Connect," was added to our family plan. This seems odd to me, is it an official spotify thing or is it a scam and should be removed?
Tenía el plan familiar de 6 perfiles y ahora que compré el anual tengo solo 4, quiero comprar los perfiles adicionales pero no me sale nada para comprarlos
I want to stop my child being able to access video, youtube etc on their Spotify profile. I have a family plan.
Our family has a Premium Family account. I am wanting to purchase audio books which my children have to read for school this year and want to know that if I purchase the books under the Plan Managers Account can we share the books with the kids accou...
Trying to add someone to my Family plan and they are being locked for being in the wrong country while sitting beside me. "You need to live at the same addressIt looks like you’re trying to join Premium Family from a different country. Premium Family...
PlanFamily CountryUK My Question or IssueI am trying to add one more person to my family plan and it can’t find my address, even though it is type in the same way it appears in my profile, and the rest of the members didn’t have any problem. We have ...
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
PlanPremium FamilyCountryUSAMy Question or IssueI have a premium family plan with two kid profiles. I would like to change one of the kids profiles to a regular profile. I don't see a way to do this on the website and I couldn't find anything about i...
PlanPremiumCountryThe Netherlands Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIn May the costs for the Premium Family plan will be raised. So I want to change to...
Loving the new free audiobook feature with premium but the rest of my family on my family premium plan would love access to this too. Would love an update where all family premium members have access to this function
Hi. I signed up for a new family premium program from my Android phone. My son used my phone some time ago and he had created a Spotify account back then. So, he left his email and when I paid for the program the main person (username, email, etc.) o...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
How do you change who is plan manager on a family plan?
I have allowed explicit content in account settings for family members (family premium subscription) and it still won't allow them to play any explicit content.
Two of my kids have outgrown Spotify kids. I’ve given them normal Spotify accounts under my family account. I’ve turned off explicit content. However, they’re both tech savvy like most kids these days, and they know how to get into the settings. So t...
Ya intente los pasos que aparecian en la pagina web pero sigue sin dejarme unirme.