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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hello, I have been a part of Premium Family plan since a 2 years or so and today abrupted I got removed by spotify from the plan saying "you’ve been streaming Spotify from a country different from where the plan owner purchased the subscription" whic...
My wife is trying to play the same audiobook that I have access to and can play on my account, but she can not for some reason. She's logged on and is part of my premium family plan.
I want to buy a family subscription for a year for a one-time payment, but I don't know in which region it is available.
I try to join my boyfriend’s premium family subscription but I got rejected all the time. We live in the same address and I enter the sameaddress but still I got a warning message that since I live in another country, I can’t join that family subscri...
I've been using spotify premium's family plan for one year with my family and we live in the same house. Today I was listening songs on spotify but suddenly I couldn't play any songs and went to check the app. It said I was not using premium. I check...
Our family has a Premium Family account. I am wanting to purchase audio books which my children have to read for school this year and want to know that if I purchase the books under the Plan Managers Account can we share the books with the kids accou...
I currently have the administator role in our premium family account. I want to pass the administrator role to my wife. How do I do that?
PlanPremiumCountryFinlandOperating SystemAndroid My Question or Issue: Our child is using Spotify on our Family premium. We would like for her to be able to listen to music while we do not want her constantly watching screen (i.e podcast videos). Jus...
Hi, I’m trying to install kids accounts for my children. But I cant seem to find the kids app. I have a premium account myself, but the app is unavailable. I register that the app only was available in some countries, but the latest update I can find...
I have a family plan. But ads are still playing between my songs.
У меня слетела подписка семья , возможно из за адреса , адрес у меня есть я могу его предоставить, что мне нужно сделать ?
PlanPremiumCountrySlovenia My Question or IssueI had a Duo plan (that I paid for), but wanted to join a family plan, than another member of our family created. When I tried to join, there was no one else in the Duo plan. After inputting the address, ...
I invited my son to Join Spotify Family . He takes the Invitation, Enters all the relevant Information, but when he opens his Application it is still the free Version. It didn‘t help, when my son logged out and in, neither after deleting and download...
Spotify shows me the option to switch to a basic family plan, which is cheaper due to not including audio books. Yet when I go to switch, which is already over difficult for the user (obviously on purpose), I don't see the option. What is going on? H...
i have premium family plan and i have invited my 4 children who all live in my home with the same address. when they enter the address into the invite invitation to verify their address is the same as mine they get an error message. why cant they joi...
Plan familyCountry malaysia Device iphone se(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue what happens when a member in my family plan changes his mobile number linked ...
PlanPremium FamilyCountryGermanyDevice(iPhone 10Operating System(iOS) My Question or IssueI want to configurate the kids app for my 8 years old daughter. She loves radio plays.The offered Radio play section is quite nice but I want to "hide" some pla...
PlanPremium Family CountryIndonesiaDeviceiPads...Operating SystemiOS My Question or IssueWe have an Indonesian Family plan. We want to add the kids to this but a few problems:- Indonesia blocked on kids Spotify? Why would this even be a thing?- Norma...
Cann I join another spotify family plan immediately since I got kicked of my previous spotify family plan ?
Hi, just updated to Spotify Family. Was very disappointed that we had to use the Spotify kids app for our 9-year old, since it is not possible to create playlists. I understand that the content is curated, which is understandable. But why is it not p...