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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hi, just updated to Spotify Family. Was very disappointed that we had to use the Spotify kids app for our 9-year old, since it is not possible to create playlists. I understand that the content is curated, which is understandable. But why is it not p...
I had to get a new Card recently and my Family Premium Account got canceled. It says I just have to update my payment information but when I do it's making me start my family account from the beginning and including inviting people. Even though I've ...
PlanPremium FamilyCountryUk My Question or IssueI am trying to add new family members to my plan. I need to set my address for the first time as the plan owner. Every time I try to do this through the account page I get a “Try again later” message on...
PlanFamily PremiumCountryItalyDevice(iPhone 11, and other devices) My Question or IssueWe subscribe to Spotify Family Account, two days later, we receive an email from Spotify saying: Your Premium Family plan will end soon.Since your account manager ...
PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am the family plan manager. I am unable to remove a member. When I follow the steps to remove a...
PlanPremiumCountryEgypt My QuestionI’ve been a subscriber to the Family Plan with the yearly payment option for the past year. As my subscription is nearing renewal, I’ve been trying to find the option to pay yearly again but can’t seem to locate it....
All members on my plan can’t listen to their own music
Hi All, I have Spotify Premium Family with 4 users and we all use Spotify on our phones, in our cars and on Alexa's in the house.The problem I have is that if I'm listening on my phone or in the car and somebody at home starts to play music on one of...
Hace un año fue posible que realizara el pago anual, hace un mes hice la reactivación de mi plan familiar pero no me es posible el cambiar el monto que deseo pagar solo me aparece mensual
PlanFamily PremiumCountryGermanyDeviceAll Redmi 10 ProOperating SystemAndroid My Question or Issue have Spotify Family. Living in Germany. Our two Kids use the Kids App. In the Kids App, all Disney Audiobooks can be clicked on, but then it says: Oops...
There are no nearby landmarks or the like. All of the addresses are for other establishments, homes, or otherwise. This is for a Family Plan. Family on the plan both have older accounts that have successfully registered their address, made their acco...
Can I see my Plan member usage? I’d like to free up my family access if they aren’t using their accounts
I have a family plan. My son (12) has an account - not a kids one. I can't remember what we did when we signed him up on his iphone. He now has a new phone and wants to login into his spotify account, however neither of us have any idea what email ad...
Hello, i started my account in Czech republic and now i live in Slovakia. I want to join my husbands family subscription but it won’t let me change country to slovakia even though i change my card to Slovak card… I dont know what to do.. tried everyt...
Hallo, ich habe seit Ewigkeiten Premium Family Abo, aber ich habe plötzlich in meinem Profil keinen Zugriff mehr, es wird angezeigt, dass ich nur Spotify free haben. Was kann ich tun? Es werden jeden Monat 17.99 Euro v. konto abgebucht.
PlanFamily CountryUK My Question or IssueI am trying to add one more person to my family plan and it can’t find my address, even though it is type in the same way it appears in my profile, and the rest of the members didn’t have any problem. We have ...
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PlanPremiumCountryUSADeviceiPhone XR, iPhone 16, PCOperating SystemiOS 18, Windows 10 My Question or IssueI own a duo plan but will be switching to a family plan. I’ve changed my address on my information, billing, and duo plan to match the family pl...
Hi everyone, I´m a Spotify Premium user since a few years. Soon we will get an premium family account in my house but I´m not the one who is creating it. So my question is if I need to cancel my premium account so I don´t pay for it anymore because I...
I wanna change my subscription from Family to Duo but I don't wanna lose my music or playlist. Beasuse when I try to change plan one of the info that appear is "Members of your Spotify Premium Family plan will immediately lose access to Premium"