How to change from family plan to individual plan

[shubham731]

Plan

Premium

Country

India

My Question or Issue

I just bought the Family plan for 1 year yesterday (INR 2100) but I didn't know that the family members have to stay under the same roof. I want to change it to an individual plan. Please advise how should I proceed. 

[CarlosE]

Hey there @shubham731,

Thanks for reaching out to the Community and welcome.

You can change your subscription by heading to your Account Overview page here. Under Your Plan, select Change Plan, then select your desired subscription. Keep in mind that the change is applied after your current subscription ends, so it's not possible to immediately change the Premium Family subscription you obtained.

The Premium Family plan is for users who live together at the same address, but it doesn't mean they always have to stay under the same roof.

We hope this clears things up. If you have any questions, give us a shout.

Cheers!