I cant use my premium

[borankaya45]

I'm in a family premium group. But i cant use premium in my account. When i try to download my playlist, im always get an error. It says u're not a premium user. What should i do?

[kejt_]

Hello @borankaya45 and welcome!

If you’ve run through the subscriptions process but are finding that you don’t have access to premium, don’t worry! Please take a few seconds to look over this thread, and if necessary, follow through the attached survey.

Let me know how it works

Have a nice day 🙂