I'm the plan family owner however my subscription is still free

[gullydays12]

Plan

Free/Premium

Country

Portugal

Operating System

Windows 10

My Question 

Hi, I upgraded to the premium family and everything was working well in terms of invites. However, even though I'm the owner, after logging out and then logging in, my account now shows that I just have the spotify free but the account that I invited is family premium.

I also tried the tricks in spotify support in terms of confirming if I have a second account connected to facebook. I really don't know what to do.

[Jose_M]

Hi @gullydays12!

As you mentioned, it sounds like you might’ve accidentally created a second account and signed into that one instead. I'd recommend checking out this Support article for more info.

Let me know how it goes!