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I’m trying to add my daughter to my family plan but it keeps coming up with an error message.

I’m trying to add my daughter to my family plan but it keeps coming up with an error message.

Plan

Free/Premium

Country

 

Device

IPhone XR. 

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Reply
2 Replies

Hello @Fampricey, welcome to the Spotify Community!

 

Can you please attach a picture of the error you're getting?

 

You can also try to add your daughter to the Family Plan via an incognito/private mode window.

This problem has been rectified by Spotify community who said to log out completely, then my daughter has to access Spotify through the incognito of your internet.
Worked a treat.

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