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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
When my daughter opens the invite link, she gets the message “you can’t join your own plan.” I don’t get it. Is this because we have family sharing and she downloaded Spotify from the App Store through the cloud? She has an iphone7
ContextMy son is using spotify without any problem on his own account (on the same familly premium plan) with both his computer and his android smartphone.I'm using spotify on my own account with my Windows 10 computer without any problem.The problem...
PlanPremium FamilyCountryGermanyDevice(iPhone 8, Phone 7, Windows PC, Sonos) My Question or IssueI have a premium family account - how to assign a specific device to a specific user ?
PlanFree/PremiumCountry DeviceIPhone XR. Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanFree/PremiumCountryMexicoDeviceiPhone 6s plusOperating SystemiOS 12.4.1 My Question or Issueit doesnt let my buy premium for the family
If I want to add items of my family members. It dosnt works.We are not at the same adress.We are at the same adress we are conecred to the same wlan. The items are side by side on the table.What can I do?
Spotify Team, You guys are great. We need to get over this family plan issue though. If the Family Plan is a premium subscription, why is it that we aren't getting Hulu included? The Hulu subscription costs the same and the Premium subscription costs...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAnyone have problems with Spotify staying listed on Amazon devices? We have a show 5, 3 dots,...
Gerne möchte ich weitere Familienmitglieder einladen/anmelden bekomme aber die falsche Aussage die Adresse stimmt nicht überein.Eine Hilfe auf Deutsch gibt es leider nicht und ob ich hier nach 2 Stunden Zeitverschwendung, mit an ab hin und hermelden ...
PlanPremiumCountryArgentinaMy Question or IssueAfter updating my payment information, my Family Premium subscription switched to regular Premium subscription automatically and all family member accounts are now lost. I tried updating again to Family ...
if someone has a single subcription to spotify with an extensive playlist.... does the playlist follow when i add that person to my family plan.... thanks
I live in the UK with my wide and daughter in the same house. I have the Spotify Premium Family.I added my wife a few weeks ago, without problem. Today I try to add my daughter. She had previously been using my own account, so I first had to create a...
I just discovered that in my family bundle there was a complete stranger that joined it. I have no idea for how long this person has been taking advantage from the fact we pay for his account. Nevertheless, how was this possible to happen? Aren't I s...
PlanPremium FamilyCountryGermanyDeviceSamsung Galaxy S8, PCOperating SystemAndroid 8.0.0 & Win 10 My Question or IssueMy daughter found some new Lego Ninjago Audiobooks, which she was able to play a few days ago. But since 3 or 4 days, she cannot pla...
PlanPremium FamilyCountryCanadaDevicePixel, Surface ProOperating SystemWindows 10My Question or IssueOur main account is under my wife, but 3 of our family members have all been using it and fighting over air time. We upgraded to family and sent out ...
I renewed my family plan subscription on the 5 September. As of today all family members are still on the free plan. I have tried to add them multiple times, but when they click on the link to be added to the family plany it says they are already a m...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueif I add a new song on my end, on a Playlist that I already shared, will my gf's playlist ref...
PlanFamilyCountryPortugalDevice(iPhone 8, Macbook air, Lenovo)Operating System(All) My Question or IssueI receive this error any time I add all the address details and confirm. I've tried everything :- My flatmate already cancelled and sent another i...
PlanFamily PremiumCountryChile to VietnamDeviceiPhoneXROperating SystemiOS 10My Question or IssueWe moved from Chile to Vietnam and I wanted to update my payment details in order to use a Vietnam Credit Card. I had Premium Family plan linked to my Ch...
We have a family plan, and even when we are logged in to our individual profiles, only one of us can listen at once. If I'm at my desktop logged in as me and listening, and then my wife logs in as herself and goes to listen on Alexa, I have to stop l...