ITA non ricevo mail per abbonamento Family

[ganzo95]

Come da titolo, ho sottoscritto un abbonamento Spotify Family ma mia sorella non riceve la mail per accettare l'invito. Cosa posso fare?

[SergioDavid]

Hey @ganzo95, welcome to the Community!

We hope you don't mind if we reply in English. If you'd like help in Italian, you can reach out to us via email.

Can you ask them to check their spam/junk folders to see if there's an invitation there? If not, try inviting them again using an incognito window to see if it helps.

Let us know how it goes.