Link doesnt work, it gives a 404 page

[Lou_003]

When trying to open the link, it leads to a 404 page. How can I fix this?

[Ivelina]

Hi @Lou_003,

Thanks for posting this thread!

Just to be sure, could you confirm if you're unable to open the invitation link for joining a Premium Family plan?

If that's the case, ask the owner to send you a new one and then try opening it in an incognito-window on your browser to see if the error message would appear again. We also recommend trying in a different browser or even on a different device if that's possible.

Let us know how it goes 🙂

[#3]

Boa tarde,
Estou tentando aderir o Plano Família, porem quando me direciona para o Site do plano aparece uma mensagem que a pagina não existe mais. Esta tendo algum problema no plano? ou não existe mais o Plano Família?

[Tytan83]

My wife is sending me the link to join the Family plan, but after entering the address I get a page that says "There was a problem. Please try again later" with no indication of the issue.