My husband got unsuscribed of the account

[yatuca]

Recently got an email from spotify that my husband would be disconected of my premium account (is the only person listed), It said that I should reply to confirm, but there was no way of doing it!!

On friday he was disconected. I'm super dissapointed, please, I need to get him into the account, that's the main reason I moved to premium account.

What do I do?!
thanks,
Celeste

[EthanS1]

Hi! @yatuca - Welcome to the Community the best people to help you with this is the Spotify Cares guys! They'll be happy to help you further with this 🙂

Let connect you to support, please fill out the online contact form. A great way to reach Spotify via Twitter and Spotify offer support here via Direct Message!@SpotifyCares, Don't worry Spotify also offer support via Facebook! Shoot them a messageSpotify Cares Facebook page.

These are the best ways to contact Spotify but be aware there maybe a slight delay to responses depending on the number of incoming support requests usually no longer than 72 hours (3 Days) You may also get a automated reply saying to check the community - we suggest you reply to this to ensure your ticket has been queued.