Family Member Got Kicked Off

[stefano21-1982]

I keep sending my family memeber an invite but he keeps getting rejected by Spotify.  We live at the same address, I'm with him as I send the invite and as he clicks the link to accept, he gets sent to a rejection page.  How can I add him?

[EthanS1]

Hey @stefano21-1982! The best people to help in the situation are the support team! Reach out to them using one of the methods below 🙂

Let connect you to support, please fill out the online contact form. A great way to reach Spotify via Twitter and Spotify offer support here via Direct Message!@SpotifyCares, Don't worry Spotify also offer support via Facebook! Shoot them a messageSpotify Cares Facebook page.

These are the best ways to contact Spotify but be aware there maybe a slight delay to responses depending on the number of incoming support requests usually no longer than 72 hours (3 Days) You may also get a automated reply saying to check the community - we suggest you reply to this to ensure your ticket has been queued.