Not Able To Join My Premium Family Account

[tstor98]

First of all when I click Accpet Invitation in my email it doesn't actually bring me anywhere helpful. And then when I go to "Redeem" I'm told my code is not a valid code. I have tried this multiple times for two days now and nothing has changed.

[Luke]

Hey @tstor98,

have you tried to use an incognito tab, clear the cookies of your browser and use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

Have a nice day!

LK608