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Paid but not working

Paid but not working

Hay guys. Have a little Problem. I've paid for premium with a gift Card a few Days ago and now i can't skip songs on my spotifyaccount and it says i have to get premium to do that. What can i do now?
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2 Replies

If you’re not seeing your Premium features, it’s possible you’ve logged in to another account that's on the Free service. Try logging out of this account, and log back in using the correct username for the Premium account.

Even if you are on the correct account, it’s worth logging out and back in anyway, to force a sync between your device and account information. 

 

https://support.spotify.com/account_payment_help/payment_help/i-pay-for-premium-why-am-i-on-free/

 

 



Juana, your humble Spotify fan!
♫ If music be the food of love, play on. ♫

Hey @BeniWe,

 

Just reinstall the app and you'll be fine 🙂

 

https://support.spotify.com/using_spotify/troubleshooting/reinstallation-of-spotify/

 

 

BittencourtSpotify Star
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